Kokemuksia Mitsis Norida Beach Hotel -hotellista
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Viimeisimmät 5 arviota
Arrived back home yesterday after 1 week stay at the Norida. Reception staff were very helpful and upgraded us for free to sea view room, eneo (driving the luggage carts) was absolutely lovely! The rooms were basic and could do with been upgraded especially for a 5* hotel, cleanliness in the room was average, our bed sheets were not changed the whole time of our stay. Bugs everyday (which we understand cannot be helped) Hotel itself is beautiful and in a great location on the beach. Food for an all inclusive hotel was very good and we were not disappointed, very good selection. Drinks were okay, bar staff in the mojito bar were not very friendly or approachable and drinks were limited. Staff at the water slide pool bar were very good and are located in the wrong place! They should be swapped to work in the main area as they were very friendly, approachable and you could have a laugh with them. Entertainment was poor and unless you have dinner early you will not get a table to see the entertainment. We found that the hotel had only a handful of English people staying here, which is okay but if you enjoy speaking to people on holiday then this is limited. Douglas who organises the excursions in the hotel reception was very good (do not book excursions at the beach as they change 20euro more!) Recommend the 3 island boat trip! And recommend hiring a car for the day (we travelling all of Kos and it’s top tourist places in 1 day! This was our best day!) Beach was nice, pools were lovely. Overall, a good and beautiful stay and we recognise that the staff work very hard! Just some staff could do with been more approachable and friendly. We would love to come back to the Norida or from looking at the other Mitsis hotels on the complex then the blue domes looks lovely and would like to stay there. Lovely holiday, thank you!
We had a wonderful stay at the Mitsis Norida Beach hotel. We received excellent service from all of the staff. My particular thanks to Nikolaus who was very helpful even before we arrived to this lovely hotel. He was very prompt to reply to our questions and both he and his team were very helpful. The lady who took our order at the crepe place was so cheerful and friendly and the crepes were delicious.
Disappointed and upset
We have been visiting this hotel for many years and always been treated like family. This year was different we were booked into the Big Blue Fish restaurant had a lovely meal which we could not finish. We got up to leave and the restaurant manager came up to us and in a very aggressive manner pointed at out table and asked us why we had left food. When I turned around they were inches away from mine and my partners face we were shocked. I said we had eaten till we were full and walked away from the embarrassing situation. The next day we put a complaint in saying their aggressive manner was not acceptable and there were other instances when they were rude. We were then at lunch when Vivi the Mitsis family friends manager came up to us to say it was a joke (I did not see anyone laughing) was that ok only a joke. I was shocked that it was dismissed so casually I do not complain I make the most of life as it is too short to complain about silly things but this manager was aggressive and as such should not be working in hospitality. 90 % of the staff are amazing but I will not go anywhere were I feel threatened and as our complaint was not taken seriously we now feel that we have outstayed our welcome at our second home the Norida Beach and we will not stay again. Now on a positive note please do visit other Mitsis hotels as they are amazing places which we have had wonderful holidays over 20 years and I cherish these memories and hopefully will be welcome at their other resorts.
It was a Good time for us. The Hotel was very good. Best Barkeeper in Town was Altin in the Mojito Bar, great Entertainment and great Service. The Drinks were Perfect, Made from a pro. Nothing More to Tell, just ask Altin for a Drink. Tests all, see ya
Great Vegan Tacos and Best Service
The atmosphere and the food was amazing. A great place to have dinner with some friends while at the resort. Marco provided the best vegan recommendations and was attentive the entire time. If only all places could be like this!
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