Kokemuksia LABRANDA Costa Mogan -hotellista
||7,4 / 10|
||8,1 / 10|
|Vastasiko hotelli odotuksiasi||
||7,5 / 10|
|Ruoka ja juoma||
||7,5 / 10|
||7,8 / 10|
||7,9 / 10|
Vahvistettu asiakas: 2022-12-24
Lue asiakkaiden kokemuksia ja arvioita LABRANDA Costa Mogan -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
51% matkustajista suositttelee392 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
A fantastic week
A lovely experience at this very well run hotel. Some of the negative comments in recent reviews makes us feel as if we were in a completely different hotel to some! The hotel is immaculately clean and our junior suite overlooking the sea was very well equipped, well furnished and very spacious. The food we felt was excellent. Plenty of choice, well cooked and enough for all tastes. We would have liked to have been able to have a coffee in the dining room after dinner but this wasn’t possible as the coffee machines were switched off. Other than this minor gripe, no complaints about the food at all. All staff were helpful, friendly and efficient. The hotel refurbishment has been completed to a high standard. We liked the decor and all areas are immaculately clean. The resort is quiet but was perfect for us. The Mogan area as a whole is beautiful. We had a car for four days which helped us to explore the area including a drive up into the hills which was beautiful! Our first trip to Gran Canaria but won’t be our last. A lovely island and a super hotel.
Hotel suite with hot tub was all we hoped for but thats where it ends! Restaurant is simply awful, food is always cold. Shortage of cutlery at every meal. Shortage of staff at every meal. No1 checking the stock so when a tray is empty it is not replenished. Soup is the consistency of baby food & tasteless. Very little choice of main meal. We were told at 8.30pm 1 night that there was no pork chops left “boss man says not to cook anymore at this time” was what we were told, the restaurant is open till 9.30pm. Adult entertainment is non existent! Karaoke 1 evening was links on Youtube, lasted 25 mins that was it for the whole evening. The next night kids entertainment on 2.5hrs. In summary the room & pool areas are 4 star with everything else a 1 star, very disappointed and not cheap.
Nice on the outside food situation awful.
Have to agree with last 2 reviews. Went to celebrate New Year and enjoy 10 days in the sun. The weather was stunning! The hotel is furnished nicely and most areas are clean. The gala dinner on New Years even was lovely. Apart from that the entertainment on New Year’s Eve was awful. No music (kids club stuff) no fireworks nothing. Daytime entrainment was question of the day guess how big this stick is or guess how much this mango weighs??? Food was awful breakfast should be served till 10.30 but once something is gone I.e. beans it’s not replaced. Food choice very limited and almost cold to just cold many times food was not labelled so you didn’t even know what was on offer or could not monitor if you have an allergy either. Hot snacks at pool should be served 3-5 but usually it’s was 3.15 to 4.15 and not cooked properly. Drinks usually you can get a cold chocolate milk or a tomato juice in Spain but not at this hotel. So the kids had hit chocolate they bought it up to the room and it was covered in insects! Love this area in Gran Canaria and surrounding areas. But this hotel felt like it had no money so did not provide the basics. Would not ho back.
What a gem of a place
A beautiful hotel with lovely staff. On entering the hotel, the receptionist told us to take a seat at her desk and offered us a drink which I thought was just lovely. The aroma in the hotel was beautiful too.
Very poor food....
This hotel is well positioned with great views over the sea. The pool area and all other areas are extremely well maintained and of a high standard. Unfortunately the hotel is badly let down by the quality and quantity of its food. It would appear that they are trying to provide a buffet experience on a very small budget and do not replenish the dishes as they run out, I stayed for a week in the hotel and the linen on the bed was never replaced, this is not acceptable!
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