Kokemuksia Aldemar Knossos Royal -hotellista
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||8,4 / 10|
|Pitikö hotellikuvaus paikkansa||
||9,0 / 10|
|Vastasiko hotelli odotuksiasi||
||8,8 / 10|
||8,6 / 10|
|Ruoka ja juoma||
||8,2 / 10|
||8,5 / 10|
||9,2 / 10|
Vahvistettu asiakas: 2019-09-29
Vahvistettu asiakas: 2019-08-11
Vahvistettu asiakas: 2019-07-28
Lue asiakkaiden kokemuksia ja arvioita Aldemar Knossos Royal -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
84% matkustajista suositttelee3872 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Like my previous visit I would like to share my best impressions of the hotel. We all know how difficult it is to observe the same fine level of authority, but through humans the people succeed. First of all, I would like to note that compared to 2019, food has improved a lot. Without visiting's a la carte restaurants I was pleased with the variety in the main restaurant. The icon of the restaurant has changed: this year they had to serve it alone with gloves, while last year there was staff who served. The quality of the food is really high. If I think there are about 600 people eating every day, the chef has done it amazingly! We stayed in a room with a garden view, as far as I know there are larger rooms, but this is also spacious and comfortable. I really liked the outdoor areas and the main pool, a sense of calm and relaxation. Thank you
Sadly a negative review - Please avoid & do not trust Jet 2 Holidays
I would love to write a positive review, but sadly I cannot. This should of been a fantastic and much needed break for us. Jet 2 Holidays, nor the hotel are interested in our complaints. This is not a 5* Hotel in any normal means. There is a shop on site selling counterfeit clothing and bags *All inclusive does not mean all inclusive. - READ the FINE PRINT!!! Be prepared to eat off the same menus all week at the ala carte restaurants You have to pay extra for standard label drinks. Avoid the local spirits unless you have no taste buds. We had to move rooms 3 times during our stay. Room 1 we moved because the electrics were faulty, which meant the lights would come on and off at random times, the shower door was loose and hanging off. The housekeeping staff left a bag of rubbish outside our room door for 2 days, even though we asked for it to be removed. VIP Room's right next to the kids playground. Supposed to be in use from 10am - 6pm. Yet kids were enjoying themselves loudly from 7am - 10pm some nights. Room 2 we moved from because it was crawling with ants, which ended up in our clothes and in the bed. All coming through a hole where the telephone wires came into the building, there was dirty stinky water coming up through the downstairs shower. House keeping came in at 08:30 and started cleaning downstairs whilst we were still asleep upstairs. They then waited at our bedroom door for us to get out of bed so they could clean our room. Shower upstairs leaked out of the glass and onto the floor creating a very slippery surface on the wooden bathroom floor and no floor mats The bath was filthy. Room 3, ANTS, ANTS & More Ants. Coming through a hole in the wall of the bathroom around the window, marching all over the ceiling and around the mirror. We had a lovely jacuzzi bath - which was not clean, filled it with water and turned the jets on. The water turned black with the bits coming out of the Jets. I would love to see if the hotel checks for legionnaires or just hopes everyone would be ok. Because of these complaints, which we felt valid. (We were not there to complain, but to enjoy ourselves and paid a lot to be care free about little incidentals.) We felt like we were treated like lepers. Booked a table at an restaurant, there was empty laid tables inside, all around the outside and they were not used for the whole evening. Yet we were ushered to a corner outside at the back of the kitchen. right next to another couple as this was " the only available table" after spending £2600 on this hotel. We are bitterly disappointed. Please do not make the same mistake we did and trust this hotels description or Jet 2 Holidays website.
2 days stay
I stayed with my family for a weekend in this place. We were on all inclusive basis. Kids enjoyed the water slides and the pools. We as adults liked the cocktails in the main bar in the evening and nice food at the snack bar. There was a possibility to have lunch at the main restaurant too, but we liked the atmosphere of having lunch next to the pool. We left with good memories and will recommend the hotel for sure for all out friends.
Great hotel, great stuff.
We spent 7 days at this hotel in August. We were satisfied, even we were given this hotel as a really last minute one. Receptionists were great, explained everything and a driver took us to our room. Even if it was only 2 minutes, it was really fun with him. Room was nice, we had problem with AC, but the next day they repair it and it worked fine. Food was great, diverse. From salats, to fish, fantastic meat. And the best cherry on top was Rula at the beach bar. Her drinks were just fantastic. She was nice, polite, her service was great. She had one problem with a rude woman, which was complaining about something Rula can’t influence. So I have to say, that she was trying to help us with everything. I have to thank her.
Returned from this hotel week ago. Fantastic place with friendly staff and nice people. We have stayed for the 4th time in Aldemar hotels. Before that we have stayed in Aldemar Cretan Village, this time wanted to try something new and we were not dissapointed. We have booked the sea view and we got a spacious family room with 2 bathrooms just near the sea. Yes, the room was a bit tired however the location and the service of cleaning ladies were on the top. The food was nice, especially compared with Aldemar Cretan. The level is definitely higher. The quest relations Anna and Christina are the best, all our requests were covered and we felt very safe and pleased here. Мы уже скучаем! Theo in the restaurant was a very nice guy, he fed our daughter and it was very sincerely, she was playing with him and we knew that she will eat :) Overall, greek people very much love kids as they smile at them and like to play. Pools were clean, always were a place on the beach, however still old people reserved the sunbeds at 7 am with their towels, which sounds for me a bit unpolite in regards to other people. The hotel has a big territory to walk, you are able to go to Knossos Villas. Overall, we love Crete and this place is magnificent. Thank you once again for your stay and we will definitely return.
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