Kokemuksia PortoBay Liberdade -hotellista

Kirjoittanut Hilary H Oxford, Yhdistynyt kuningaskunta

Great hotel in great location.

Great hotel in great location. Clean and comfortable with very helpful, friendly staff. Rooftop terrace is lovely for relaxing between a day out and dinner. The restaurant went above and beyond to cater to my limited digestive requirements - and they did it with smiles and good grace. Located centrally for access to attractions. The litmus test is "would you stay there again?" Yes, I most certainly would!

Kirjoittanut T1994WMstevenh

PortoBay Liberdade 10/10

The Hotel is in a Great Location. Amazing staff so friendly and helpful. And nothing is too much trouble where you the guest are concerned. Breakfast superb, soo much choice and everything fresh.. Room was always clean and bed comfortable. Rooftop bar the perfect way to start the evening before embarking out for dinner. If I could give 10 stars I would this hotel is that good.

Kirjoittanut mariojjmendes

Rooftop Bar Staff should be fired

It is inexcusable that our bill came before we were done with our meal. The ATM machine did not work and instead of getting another one, the staff member almost forced us to pay cash. Everything else was fine. The porter service people were excellent!

Kirjoittanut 284zarat

Not family friendly

Disappointing stay. We went on holiday as a family of three, as a couple with our 1 year old. They put us next to noisy children who were banging on the wall, despite letting reception know, this behaviour continued. They also put us next to a babies every time we ate and rather than enjoying the holiday we had paid a lot of money for it felt we were all ‘lumped together’ and we were never allowed a moments peace from everyone else’s children despite having a relatively well behaved one year old! We asked for a slightly later check out so our baby could have a nap before the airport - no not possible. We understand sometimes this isn’t possible but overall we just felt staff were not accommodating of families and lumped all babies and toddlers together - just put the noisy ones over there. For an expensive stay, we were disappointed at the management and certainly not family friendly- because you have children the service offered should not be different and unfortunately our experience was very. We will not be staying again.

Kirjoittanut djhall2018 Darlington, Yhdistynyt kuningaskunta

Great place to stay

This is a very nice hotel. We have stayed with Porto Bay hotels a number of times but not at this particular hotel before. It did not disappoint. It is in a very nice area of Lisbon and well worth staying here. The food and drinks are good and reasonably priced. The staff are all friendly and keen to help.