Kokemuksia Sol by Melia Marina Beach Crete -hotellista
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Viimeisimmät 5 arviota
My family of 4 stayed at the hotel for 9 nights in July 2022, and had the time of our lives. STAFF: The staff at Marina Beach were exceptional. The reception staff gave us a friendly welcome and very efficient check in, which was highly appreciated as we arrived at the hotel at about 2am. Throughout our stay, the reception staff couldn't do enough to help us. They were knowledgable and kind every time we spoke with them. The cleaners quietly went about their business keeping the entire hotel exceptionally clean. Our room was cleaned daily including new towels (if required) and bedding, full clean of the bedroom and bathroom including mopping the floor. We also found that the cleaners would tidy up our shoes and fold the PJ's - which was totally unexpected and far beyond what was required. All the bathroom facilities in the hotel were spotless and cleaned regularly, the cleaners really were unsung heroes. The restaurant team were out of this world. They were always welcoming and friendly, including the chefs who were working very hard in full kitchen PPE cooking hot food. Manos especially always had a smile and was brilliant with the kids. He also makes the best Greek breakfast doughnuts! Tables were always cleaned very quickly and empty plates removed with a smile. It was amazing to see the team move swiftly into action whenever a plate or glass was smashed, clearing the hazard within about 3 seconds! The restaurant team definitely made our stay extra special. We didn't have too much interaction with the animation team (through our choice, no wrong-doing of theirs!), but they did a great job with the aqua gym in the morning which we loved; and they were always friendly and greeted us with a smile. FOOD: The food was exceptional. Breakfast was delicious and offered a full fry up, waffles, pancakes, greek doughnuts and continental options. We visited the restaurant for lunch a few times during our stay and it was always freshly cooked, tasty food, but we often found the snack bar to be sufficient for lunch after a large breakfast. The snack bar by the main pool was self service, so no waiting around, which was great. There was always pasta, pizza, salads and sandwiches, and then a variable selection of other items such as burgers, chicken burgers, hot dogs, kebabs etc depending on the day. The evening meals were brilliant. There were themed nights including Greek (the best), Mexican, French, International, Asian and Italian. Every evening there was a great selection of food which was high quality and fresh. It was impossible to get bored. I personally don't like French food, but there was always pizza, pasta, chips and other less unique flavours to fall back on so I certainly didn't go hungry! Every meal time included a varied selection of puddings and fruit. Ice cream and cones were delicious, self service and available all day. FACILITIES: I've already mentioned that all the facilities were spotlessly clean. The room we had was large and looked recently refurbished. The bathroom was modern and the shower was very powerful, which is often unusual in hotels and was a real treat! The room was a garden view and had a really beautiful view. None of the rooms were overlooked. We didn't hear any noise from the rooms either side or above us, so I can only conclude that the hotel is well built and sound insulated! There are 4 pools (main activity pool, bar pool, kids pool and indoor pool) which are salt water (not chlorine) pools which were better for the skin and eyes. The pools were always quite quiet, and we never struggled to get a sun bed. There is a mini-market, clothes store and jewellery store in the hotel which are reasonably priced and sell all your essentials. There is a park and mini golf at the hotel. These need a bit of an upgrade, but they still offer some free fun. There is plenty of indoor and outdoor seating in the hotel for daytime and evening social activities, and there is also a small games room for the kids. LOCATION: The hotel is right on a beautiful beach with water sports (Gouves water sports - additional cost). We did the jet-skiing and sofa xtreme which were SO much fun. I've included this in the hotel review as the location was so convenient to nip back to the hotel for a drink/ice cream after having so much salty sea water spray in your face during the water sports. There are a few shops and restaurants just up the road from the hotel if you want a change of scenery. There also lots of car rental places. There is a lovely harbour just outside the hotel (hence the name Marina), which offers beautiful views of the sunset. The hotel is located below the flight path for incoming flights to Heraklion, but it isn't intrusive, and we quite enjoyed watching the planes going overhead. AREA FOR IMPROVEMENT: There isn't really much to do to improve. The main bug bear we had was to do with the Isla by 7 seas a la carte restaurant. This seems to be linked to but not part of the hotel. You get a free meal the during your stay, but it wasn't made clear to us that you don't get to pick from the actual menu. Instead you get a set menu of much cheaper dishes. In the end we cancelled out booking there as the offering at the main hotel restaurant was better. CONCLUSION: This is probably the best hotel I've ever stayed at. I couldn't fault the staff, the management and the facilities. It's run to such a high standard, and there is so much on offer, I wouldn't hesitate to return or recommend to a friend. If you're thinking of staying at Marina Beach hotel, get it booked in, you won't regret it.
Stayed at this hotel for ten nights from July 7th 22. We are a family of 7, Accomodation for the family was split across two rooms, Cleaning was superb, everyday without fail, and always staff smiling. Food and choice is slightly contentious between us.... Some of us were happy, but others got very quickly tired and bored with lack of variety... Having said that, most ppl know what they are investing in when booking an all inclusive. Never had to queue or wait for tables to become available. Snackbar alongside the main pool, older kids largely depended on this, as they were happy to comeout of bed abt midday and then graze on pizza, chips, salad etc. Pools were great, 2 large outdoor pools, a large splash pool with slides and fountains for the younger children and a lovely indoor pool. However what made it fantastic was the absolutely incredible animation team! They 100% made our holiday. Soooo friendly and inclusive of all. Read reviews that the French animation team didn't speak to guests other than those who were French. This was not our experience at all. All of the animation team were always so friendly, upbeat, full of energy and including everyone in the amazing activites they organised. An extra special shout out to Liv, Jorge and Adrien who were amazing with all our children (and us grownups) but all of the animation team deserve a round of applause. Hotel, facilities and animation should be rated a 5, only gave a 4 because the food was a bit of a let down.
Very nice hotel on the beach. Various and fine foods. Has a lot of different programs for the family. Attentive animators and nice bars in it. Stelios lift the mood all night 😀. I recommend to anyone!
It is the first time I visit this island, but I was pleasantly surprised by the services provided by this hotel.Today I had a moment of relaxation at the hotel's spa, taking full advantage of the massage offered by the "boy with golden hands". The hospitality of the hotel is exceptional, the artistic moments offered by Lookea Club are up to par, and the food is of an exceptional variety. I will come back with love next vacation!
Excellent resort,very clean, housekeeping team fantastic rooms always clean and fresh. Animation team fantastic Jorge, Liv, Barbie, Jasmine, Dorian to name just a few😍 pool areas all clean and well maintained. Food good with lots of choice. Stelios at the bar absolutely fantastic 😀. Would highly recommend
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