Kokemuksia Vila Galé Estoril -hotellista
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Aivan yli tähditetty hotelli Estorilissa. Hotellin henkilökunta oli täysin kielitaidotonta. Ainoa mitä he osasivat englanniksi oli sana NO! Ja tämä oli vastaus kaikkiin kysymyksiin. Saimme paljon huonomman huoneen mitä olimme varanneet. Maisema ykköskerroksesta oli suoraan hotellin roskikseen. Luvattua kassakaappiakaan emme saaneet saati. Muutenkin koko Estorill oli karvas pettymys. Siellä ei todellakaan ole mitään tekemistä turistille. Ei kunnon ravintoloita eikä kauppoja. Ainoa plussa hotellille hyvästä aamiaisesta!
Vila Gale Estoril - perfect if visiting the amazing city of Lisbon!
This is a quality hotel in a great location. Room are somewhat dated, but clean and nice, check in was easy, very professional and friendly staff. Location is great, walking distance to a whole bunch of restaurants, across the street from the train station to Lisbon or Cascais, and the beach. The hotel included a breakfast buffet each morning including custom eggs and omelettes if you so desired, all you could really ask for. Staff was great to deal with, just extremely helpful and would do anything for you. They were helpful with directions always and english was spoken. It seemed possibly that there are a lot of staff there from Brazil, but english wasn't an issue and they fall over themselves to be helpful. Great value for money. Parking was easy, turn right before the front desk as you go toward the beach. I can't think of a bad thing to say about this place. Thanks for giving my group a great stay in Estoril. This is the place to stay if visiting Lisbon. Prices are better, the train is literally a 30 second walk across the street, 5 euro return ticket and a 35 minute ride on a modern train into the heart of Lisbon. Can't ask for better. There is a casino there but it was a huge disappointment (show your passport to get in the place, which was dead?). I don't recommend this casino but it has nothing to do with how great the hotel was. I am committed to getting reviews done of these places because there are too many completely bogus reviews getting posted on here. This place will not disappoint.
pros and cons are location,swimming pool and gym,food quality at breakfast and dinner,staff atention,cleanliness and big comfortable room with sea view. free wi fi thoughout hotel and many english speaking tv channels Cons are two tiny lifts which stuggle to take more than two people each,low level of lighting in bed rooms,waterproof sheet on bed and lack of a handy man as we reported lack of a light bulb and non functioning hairdryer neither of which was addressed nor was the failure of the right hand lift to stop at the seventh floor on demand there was some reluctance to top up the evening buffet particulartly the french fries and main entree
We have stayed at this hotel numerous times over the past 15 years and wouldn’t consider any other in Estoril.The staff are very friendly and helpful with everything.The only improvement I would like is a non slip mat in the shower
Plus points: Good location close to the train station, decent sized room, maid service every day, helpful staff, aircon worked well. Minus points: Canteen-like dining area, food quality very average with little variety, no grab handle or non-slip bathmat in the (too high) shower. Strangely there was no direct access to the second floor via the stairs! Lifts very small.
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