Kokemuksia Los Olivos Beach Resort -hotellista
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Viimeisimmät 5 arviota
the hotel was very clean and i think that is certainly a credit to it's staff. The swimming pools were excellent. There was every comfort in our room with plenty of space for out needs. The air condition worked superbly
We booked this hotel for the school week in October. We booked through on the beach and it was advertised as a junior suite. This was a studio not a suit of any kind. We paid nearly £700 for a week for a studio. I would have thought that a junior suite would be a one beadroom but this was not the case. This was also the start of our issues. When we checked in we spoke to a receptionist called Zdena. I have noticed on other reviews that some people loved this person and some didn't. I didn't. For a receptionist she is on a power trip. she wouldn't let you speak and only was interested in what she wanted to say. She put it down to the language barrier but that was nonsense. On the first night we got there we went to have a shower but the water was luke warm. Went to reception the next day to let Zdena know on the way out and she very rudely asked us if we had attempted to try it again. When we said no she aggresively told us to go and try it again before she would get a technician to look at it. We went and done it (should have told her to stuff it) but it was still not working. She got a technician but it was never fixed. I didn't want to go back down to reception . After the third day there was also a smell in the studio which was like wet drains coming from the toilet. We were not spending too much time in the apartment so did not raise this but I should have as the smell was disgusting. I will not be rusing back to Los Olivos due to this experience.
Quite rude, no information or help and too basic
I hate to moan, but here goes: Late arrival (10pm) and tired. 3 cases to wheel around a complex in the dark. We couldn't find out room for a good 15 mins and I eventually left mum with the cases whilst I wandered round. A lovely man came to our rescue and found our room, which was up some stairs, reception said it was ground floor so I didn't think to go up some stairs, not was it signed well and there was no lighting on the way up the stairs. We opened the door to our room to bit hit by heat and humidity. More fool me for not realising that this apartment HAS NO AIR CONDITIONING! I thought in 2019 in Tenerife this may exist by default. Oh how wrong I was. After putting the room fans on (one living room and one bedroom) and opening all windows and doors available to get some of the available breeze in, it cooled down slightly,but it was still very hot indeed. I would not be able to cope on winter. Upon opening the fridge to put bottled water in, there was an infestation of ants in the fridge door handle and then noticeably on all the worktops, bearing in mind we hadn't had any food or even brought any into the apartment. Fast forward to the morning, woken up with an itch with some ants on my left leg, we were able to see that the floor tiles in the apartment were far from clean. They were stained in certain areas so definitely due a steam clean. They were a bit grim. The living room has a small TV in a bizarre location, as it's to the right of the sofa so you can't sit and watch it comfortably, however it did have a few food English channels. The bathroom was ok in fairness, good enough shower, toilet and sink, however the tiles were a bit dirty (as above) and the toilet just dripped ALL THE TIME. It never stopped. I even looked in the cistern to see if the ball was stick, nope. There is absolutely nowhere to keep your things in the bathroom either, no self or storage at all, just had to rest our wash bags on the top of the bin. Plenty of toilet roll provided though. I was staying here with my mother, who had the bedroom and I had the trunk bed which was fine in comfort, however the under sheet wasn't that clean and a bit plastic like, which didn't help to keep cool at 10,000 degrees at night, so I removed it and took a sheet off the other bed where mum was staying and used that instead. The bedroom did have a safe, iron and ironing board, however, very little storage for two people for clothing. Outside the apartment was a little patio area with a washing line for a few items of clothing which as useful. However, this area was never cleaned and full of cigarette ash constantly from people walking by and flicking the ash that way. Breakfast was average. Awful coffee and fake fresh juices. Fruit was very good, and the fresh omelettes they made. Though the breakfast area was quite cramped and warm/humid. Just not a relaxing breakfast environment at all. I mentioned the ants and toilet to reception, nothing was done. Not sure if anyone even came to check if I am honest. Good things about it..... Good massage at the poolside. Very close to shops and restaurants. Cheap -but you absolutely get what you pay for. We paid £500 for the week for 2 people. We checked out early, a day early and move to another hotel, as I couldn't bare to wake up with ants on me again. When I went to check out early - they didn't even as if there was a problem and if there was a reason for us leaving early! I won't be staying here again. It was "ok" at best. Then pool areas etc are all well presented and clean, but the apartment we had was a big let down.
Los Olivos is very well located literally a stone's throw from the beach, Playa Fanabe. The hotel staff were all friendly and made us feel welcome. Breakfast was good with many hot and cold options, they also had soya milk and lactose free milk which is useful to note. You could also have a drink of Cava if you fancied one first thing. The hotel has a swimming pool and you can also use the one at the adjoining hotel. Husband used the gym and the equipment was good and well maintained. We were bed and breakfast so cannot comment on the half board/all inclusive. We had a couple of cocktails poolside which were good and well priced. All in all a good stay.
A Place to Chill, Relax and Enjoy
This place has everything, it’s a gated complex, clean and very tidy with various pools and bars, close to the sea with plenty of options around you outside, it’s central too. A great place to chill and relax or if you want to keep busy there is plenty to find to do, staff are friendly and helpful and work hard to keep everywhere nice, the pool bar is a great place to meet and make friends, well done all
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