Kokemuksia Atlantic Holiday - talvi 2024/25 -hotellista

Apollomatkojen asiakkaiden arvostelut
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8,8 10:stä Perustuu 963 arvioon
Kokonaisuus
 
8,8 / 10
Puhtaus
 
8,9 / 10
Vastasiko hotelli odotuksiasi
 
8,9 / 10
Ruoka ja juoma
 
7,8 / 10
Huone/huoneisto
 
8,8 / 10
Palvelu
 
9,1 / 10

Viimeisimmät arviot


9 10:stä

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Näköala
-

Vahvistettu asiakas: 2024-02-18


3 10:stä

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Kohtuu tilava
-
Kuten edellä

Vahvistettu asiakas: 2024-02-11


8 10:stä

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Paikka, meren rannalla ja hiljaisella alueella
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Ilmastointi olisi hyvä, ja ks edellinen, ruokapuoli vaatimaton.

Vahvistettu asiakas: 2024-02-04


10 10:stä

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-

Vahvistettu asiakas: 2024-01-07


8 10:stä

+
-

Vahvistettu asiakas: 2024-01-07


7 10:stä

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Tilava huone, merinäköala, hyvä aamiainen
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huoneissa ei ole ilmastointia, lakanat voisi vaihtaa kerran (viikon aikana)

Vahvistettu asiakas: 2024-01-07


8 10:stä

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Rauhallinen sijainti ja ahkera, palveluhaluinen henkilökunta.
-
Ilmastointi puuttui.

Vahvistettu asiakas: 2024-01-07


10 10:stä

+
-

Vahvistettu asiakas: 2024-01-07


10 10:stä

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Mukavuudet huoneessa, tilava huoneisto
-
Ei mitään

Vahvistettu asiakas: 2024-01-07


9 10:stä

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Huoneen sijainti ja sen myötä parveke iholi ihanaan suuntaan. Runsas aamupala ja avulias henkilökunta.
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Huoneen ovi ei mennyt automaattisesti kiinni

Vahvistettu asiakas: 2024-01-07


Lue asiakkaiden kokemuksia ja arvioita Atlantic Holiday - talvi 2024/25 -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.


Mitä odottaa

  • 4/5 Sijainti
  • 4/5 Nukkuminen
  • 4/5 Huoneet
  • 4,5/5 Palvelu
  • 4/5 Hinta-laatusuhde
  • 4/5 Siisteys

81% matkustajista suositttelee

612 arvostelua
Erinomainen
 
276
Erittäin hyvä
 
234
Hyvä
 
59
Ei kovin hyvä
 
28
Huono
 
15

Viimeisimmät 5 arviota

4.2.2024

Kirjoittanut Supersaiyan79

A clean hotel, but the service could be improved

We had a superior apartment with a ocean view. The sunsets were very spectacular. The room was decorated in a Scandinavian style. The apartment had a separate kitchen with basic equipment and appliances. The apartment was very clean and the hotel cleaners were very friendly. I would like to send them a special thank you. The hotel is located in a fairly quiet area and there is a beach nearby with lifeguards and some facilities. There are a couple of grocery stores and restaurants within walking distance. We personally liked the quiet location, but the area may be too secluded for families with children and too quiet for people enjoying a night out. We didn't eat meals in the hotel restaurant so we can't comment on the food, but we did order ice cream from the pool bar once. The waitress at the bar was very rude to us and we did not use the pool bar any further. It should be noted that bar orders are put on the room bill and anyone can say any room number when ordering. When we check out from the hotel, they tried to charge us for orders we had not placed. The hotel reception is staffed mainly by young people. They smiled a customer service smile, but were generally not very helpful. Their answers also varied depending on who you asked at any given time. The hotel car park is problematic. It is reserved for hotel guests, but there is no gate or parking permit. The parking area was used by all the customers of the restaurants on the street and also by locals. There are therefore limited parking spaces. One evening we arrived in our rental car in the car park and a man in a hoodie approached us angrily. He did not introduce himself and we thought we were being robbed. He asked who we were and did not believe us when we told him we were hotel guests. Just laughed. He was apparently the hotel's night watchman. We did not think that this was the way to behave, even if we were outsiders. A sad end to our road trip.

 
21.11.2023

Kirjoittanut juliesL2284OP Worcester, Yhdistynyt kuningaskunta

Lovely Hotel

Excellent hotel in a quiet location overlooking the Atlantic ocean. Food was great, lots of it and a vegetarian option on the menu every evening. Room was clean and a good size with a lovely terrace. Staff were very helpful and attentive. Would definitely return. Lovely holiday, thoroughly enjoyed our stay. Thank you.

 
26.10.2023

Kirjoittanut Boejeattie

It's your own call

All I can say is a 4* hotel with no air con in 30 degree heat and a room fan supplied to blow the hot air round the room is ridiculous. Paid £1600 for 10 nights self catering and bar woman refused me a paper cup with ice at the pool as cups and ice only for drinks that you purchase at pool. Never in any holiday we have been on have we been refused a bit of ice. Only saviour of holiday was I had pre booked a 2 night stay at Los cristianos in a 3* hotel and was heaven for 2 days with air con and a bar at the pool who yes believe it or not gave ice if you asked. Tenerife was beautiful just not Atlantic hotel.

 
21.10.2023

Kirjoittanut John12Falkirk Falkirk

Outstanding views, service can improve

Undoubtedly the seaview from this hotel is one of the best we have seen and watching the sunsets here were delightful. The staff are pleasant and hardworking particularly in keeping the rooms and hotel areas spotless. The customer service in certain areas was a little disappointing and the reason we couldn't give this a five rating. Firstly the hotel states in its advertising that a welcome drink / water available for arrivals. We arrived late when shops etc were closed and did not receive anything at all to drink either at reception or in our room. Having complimentary water in a fridge for arrivals should be a basic expectation. The hotel again had signs stating sunbeds couldn't be reserved but effectively did nothing to ensure this and allowed selfish guests to sneak out in the dark to place towels before sunrise / pool opening and leave these beds unused for several hours before they appeared. The staff allowed this on daily basis and some guests struggled for a bed at points. We simply moved towels when we had to. The food at the hotel was limited and honestly a bit overpriced compared to nearby local restaurants. If you are self catering the restaurants nearby are a far better option. Finally, the hotel has a curious policy of not allowing guests to book a room extension until the morning of your return day. Every hotel we visited in past were able to confirm the night before so you could plan your last few hours and packing etc. Overall it didn't feel like anyone was proactive from a customer service viewpoint but they were always pleasant enough. With a few improvements at little cost this hotel could guarantee a return visit but we have certainly had better welcomes and service elsewhere.

 
14.10.2023

Kirjoittanut Briscoej69

Amazing

We usually stay in Los Cristianos and fancied somewhere different this year .We have just come back from a 10 night stay, self catering at this gorgeous hotel. Our room was a superior double with balcony. We had view of pool and the sea. View was just amazing. The apartment was really nice. Everything we needed and just perfect for us. The hotel does not have air conditioning but they do provide you with fans. It has been really hot and the fan was used every night. We coped fine with it. All staff were extremely helpful and can't do enough for you..one particular lifeguard definitely went above and beyond with the guests. He always came to you with a parasol if you didn't have one. Not many would do that. Even went round the pool area in the morning. So the sun loungers what had already had towels on he put a parasol for the guests. We felt we didn't need to go and "reserve" sun loungers by putting towels on the sunbeds. Some obviously felt the need to. Plenty of sun loungers to choose from. The pool and bar area is excellent. The pool is cleaned every night by a robotic pool cleaner. The bar area is lovely we ordered lunch one afternoon and had a tune wrap. Best tuna wrap I have had. So good. We had breakfast the first morning at the hotel. Charged to our room number. Omg so much to choose from. Catered for everything. There is also a roof terrace with double sun loungers. We absolutely loved this area so peaceful, no music . Just heaven. There is a shower so you can cool down. We even went up one night and just watched the night sky and the surrounding area. Sorry to say we didn't actually have an evening meal at the hotel. We ate at surrounding restaurants. The place is very quiet compared to what we are use to. So we ended up going to Fanabe, Torviscas in the evening. Did it three times. Caught the 473 bus only cost €4 for both of us. Taxi back 15-20mins €17 ISH. Also went to the beach at Fanabe as didn't fancy the beach at Calleo Salvaje. Very rocky no sun loungers. There are Parasols. It wasn't too busy either depends what you like. Also if you are a book lover which I am. You will find book shelfs which on each floor. I took 4 with me and left them behind. Hopefully make someone's day when you have read all your books and you need another one! The bar area in the evening was lovely. Chill out lounge as I called it. My only one criticism is change your music around the pool area. Got a little tired of hearing 80's music. I felt it should be chill out music, cafe mambo, café del mar, suit the mood and the surrounds. We would definitely recommend this hotel. Excellent