Kokemuksia W Dubai the Palm -hotellista
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Viimeisimmät 5 arviota
A wonderful Retreat
Absolutely wonderful accommodations, spectacular views. The W resort in The Palms has a vert trendy interior, courteous staff and an excellent room service. It’s a 15-20 min drive to major attractions and shopping areas. The W offers serenity amongst excitement Dubai has to offer.
Just an amazing experience!
This is actually the 1st time I have written a review but felt it necessary to do so. We have had the most wonderful experience. My second visit and the service has been exemplary! All staff were so friendly and attentive. The rooms are just amazing, having been given an ocean view (rm 4084). The staff were just brilliant from the moment we arrived in the early hours. We chose to attend the pool party of a Sunday which is a must with unlimited drinks & the manager Roshdy is just the consummate professional regularly asking guests if all was ok. Credit must also be given to the person Roshdy allocated to us. Just an incredible experience and we will be back next year for certain with friends. Thank you all.
Stayed in a lovely W suite for 7 nights at the W Dubai The Palm, the suite was spacious at just over 100 square meters (we thought we had mis-heard how large it was when checking in!). We stayed half board and were given the option to have breakfast in either the main buffet restaurant or the smaller elite breakfast at Torno Subito (more limited menu but more relaxing and attentive service), it was great to be able to switch between the two depending on how we felt each day. Staff were great throughout the hotel but they did seem extremely understaffed at the Wet Deck area - this is very popular with day pass guests and for the brunches on the weekends - perhaps it would be good to have a separate pool area for hotel guests only, as service was slow and patchy there (although always friendly). We had been told on check-in that we could reserve sun loungers for everyday of our stay but the pool hostesses just waved us away as they were too busy dealing with day-pass guests. When you could get served the Tuna Poke bowl on the pool menu was delicious! Restaurant choices were great at the hotel, we ate at Akira Back, Torno Subito and LIV. They had a varied enough menu at LIV for it not to be too repetitive for a week's stay. Staff were a credit to the hotel especially on check-in and at the restaurants. A couple of nice touches during our stay were welcome cupcakes and a fruit bowl, plus a surprise birthday cake, chocolates and balloons in our suite for my husband's birthday! Only minor gripe (and this seems to be becoming more common in hotels) is that there was no proper mini fridge to keep drinks cold in the suite only a chiller - this put us off drinking the mini-bar drinks as they were not cold!
Great service from Rayna tours!
Abdel Mohamed from Rayna tours helped us really quick to get some tickets that were not available anywhere else! We got to the museum without any troubles and enjoyed it very much! We highly recommend him!
Couples Birthday Holiday
Booked for a Birthday week celebration. Arrived early after an overnight flight and reception made every effort to get the room ready early and within an hour we were settled and it was 10.30am. Room overlooking the pools, shaded and comfortable. A larger super-king bed, ample space, large TV, tea and coffee making facilities, great shower and ample storage. There is a minibar but be aware prices are not cheap. We booked half board and as we were early, we were offered a complimentary breakfast. We also decided to eat dinner here every night (half board does allow lunch instead of dinner) which was plentiful, catered to all tastes and had a different food these every night. This saved travel off the palm every evening other than for site seeing trips. Pool side lots of sun bed options, some could be pre booked if you want the large beds with canopies or you take a chance. There’s a small beach with lots of sun beds so never had to book or wait. There is the option for a short stroll further along the palm. There are water sport options, some involving a boat ride off the palm and most are expensive, 30 mins jet ski will set you back 750DUR. The hotel was a solid base and we took Ubers mostly off the palm to Dubai Marina, JBR, Burj. There is a free shuttle bus to and from Bluewater Island, Mall of the Emirates and one other. Our first trip to Dubai. The Burj was amazing for the sunset and a must see. The huge positive here is the staff and service. From arrival to departure, over meals, at the poolside, everyone you meet or pass ALL the staff are polite, courteous, helpful and friendly and cant do enough and it felt genuine. This topped off the stay and would make anyone want to return. Thank you to all the staff, you the ones that made the difference and made the holiday an experience to remember. I even had balloons and cake and a card on my Birthday. Thank you.
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