Kokemuksia Anemos Luxury Grand Resort -hotellista

Kirjoittanut jove2017 Hamina, Suomi

Nimi sen kertoo Luxus Hotelli

Reception palvelulle arvosana 10 +. Hotelli: Siistit upeasti sisustetut huoneet, loistava palvelu, puolihoito on ehdottomasti yksi parhaista mitä on vastaan tullut. Matala hyvä hiekkaranta vain korkeat aallot haittana silloin tällöin, kulku rantaan päätien alitse tunnelin kautta. Tämä näyttää olevan hotelli jossa aina on uima-altailla paljon tyhiä paikkoja, koska hyvällä ilmalla ranta oli todella suosittu. Ainoa mitä en ymmärrä on seuraava: Miksi hotelli ei ole saanut rakentaa liittymää päätieltä pihalle? Etenkin Rethynon suuntaan pikkutie on järkyttävä.

Kirjoittanut Stefan W Wien, Itävalta

Unforgettable experience

We had the privilege to celebrate our engagement trip in Crete, at the Anemos Luxury Grand Resort in October 2021. And it will be unforgettable. From the very first contact to the hotel, till the pick up on our way back everything went smooth, spotless, professional and stylish. The resort is so beautiful, the main building with its generous lobby, the beautiful allocation of the hotel pools, so many restaurant and bar outlets. The rooms are very stylish and bathroom is very generous, we even had our own private pool where we could swim and watch out to the sea. A lot of efforts have been taken to make the journey from the hotel to the beach easy, as a save passage underground was built. The internet worked perfectly even on the beach. But foremost the best value of the resort is the staff. Everyone, really everyone was so friendly and accommodating, from the porter to the waiter, from the roommaid to reception and guest relations. You could feel that the staff is harmonizing there and that they like what they are doing, they went out of their way to make guests happy. In particular in Corona times, this is unique and my salutes to the entire hotel We were so happy at the Anomos Luxury Grand Resort that we were looking already on our calenders when to come back. Stefan

Kirjoittanut Lynn J Melton Mowbray, Yhdistynyt kuningaskunta

No way is this hotel 5 star

We booked a deluxe room with private pool. Room and bathroom lovely but as we arrived in the dark couldn't check out the pool area. Also there was no information in our room or a site plan so had to find out everything for ourselves. AVOID ROOM 1214 and similar numbers at all costs! The pool was full of dead wasps and never cleaned. It wasn't private as shared with next door only separated by a wooden fence. We overlooked the car park and there is an incredibly busy main road only metres away which was extremely noisy. The room is also next to the kitchen so got cooking smells and staff chatter most of the time. Relaxing? Definitely not. The food in the main buffet was repetitive and never hot, always just about warm. Quite a good choice, but definitely not 5 star. The staff there were also a bit surly, if not rude and did not seem to be trained in customer service at all. However, the staff at the on-site restaurants and bars and our housekeeper were excellent. Like other reviews there is not much to do in the hotel and because of the noise from the main road not a lot of peace and quite to relax. I would never go to this hotel again and would not recommend it to anyone I know. Was so disappointed after reading the brochure details.

Kirjoittanut christinanevett Melton Mowbray, Yhdistynyt kuningaskunta

Mmm 4 star but not 5

Okay so checked about 8pm offered a welcome drink of lemon which was nice and refreshing, would have loved a Prosecco. Room on entering looked nice and it was late so after a long flight most welcome. We had a room with private pool which would have been lovely had it not been for a collection of wasps from day one and not cleaned all week and it was freezing! Sitting out on the patio would have been relaxing too if not been for the constant stream of traffic 😥. The cleaning lady was a star and very friendly so our room was always kept clean. Funny smell of drains from bathroom though. The main restaurant was chaotic with lots of staff rushing around and some rude. Food okay but not hot. Plastic gloves and masks due to covid but salt and pepper pots on every table which makes no Sense. No room welcome pack- always goes down well as had to find out things for ourselves. Could only use al a carte twice for Free which was disappointing. The Kaze restaurant was suburb and best out of all Of them with the Grill being second. Friendly pool bar and nice service. The late night lounge is also a gem. Would say 4 star and not 5.

Kirjoittanut micheledC144TA

Everything is wonderful and topped off with excellent customer service

Everyone at the Anemos smiles, everyone is friendly and nothing is too much trouble. From the time you book into the hotel to the time you leave, you are treated as an honoured and favourite guest. The rooms are spotlessly clean and comfortable, the food is plentiful, varied and of excellent quality, and even the nightly entertainment is good! The Anemos sits in splendid isolation between the sea the mountains. Guests have access to a magnificent stretch of wide soft, clean and cared-for sand that provides the illusion that there's nothing between the sea and the mountains. It's blissful escapism. Yet within one or two kilometers there are shops and bars.