Kokemuksia Santa Marina Beach Giannoulis Hotels -hotellista

Kirjoittanut mikkok64

Pienoinen pettymys muutamilla plussilla

Vietimme viikon hotellissa lokakuun alussa 2017. Kaksi aikuista ja yksi 9kk lapsi. Hyvinä puolina mainittakoon muutama asia alkuun. Näistä ensimmäisenä hotellin sijanti. Hotelli on rannalla kuten useat lähiseudun muut hotellit. Lisäksi hotellilla on kaksi uima-allasta, joista ylempänä oleva oli meidän suosikkimme. Hieman rauhallisempi, uudempi ja siisti. Hotellin henkilökunta oli avuliasta ja palvelualtista. Sitten päästäänkin niihin asioihin, joihin reissulla petyimme. Isoimpana jäi mieleen hotellin ruoka -ja juomapuoli. Hotellilla on kaksi ravintolaa, joista ylemmän uima-altaan luona oleva oli mielestämme selvästi parempi.. Tämä siitä syystä, että valikoimaa oli vähemmän ja ehkä laatu sitä kautta parempi. Respan kanssa samassa rakennuksessa oleva ravintola oli pettymys. Lounaalla/päivällisellä lämpimiä hauteessa seisovia ruokia oli todella paljon ja näiden laatu pääosin kehno. Lisäksi grillattuja lihoja ym oli todella niukasti kuten myös aamupalalla paistetut kananmunat ja pekonit olivat aina loppu. Juomista mainittakoon mehut jotka olivat esanssikuraa ja puna-valkoviini kehnoa. Olut toki hyvää ja limut perus limuja. 50 ruoasta 10 oli sitä mitä odotat 4 tähden hotellilta. Toisena pettymyksenä oli huone. Asuimme viikon vanhalla puolella eli samassa rakennuksessa kuin respa. Huone oli todella perus 3 tähteä. Huoneessa ei toimi internet ja varustelu on viime vuosikymmeneltä jos sitäkään. Pyyhkeitä ei vaihdettu vaikka ohje oli jättää lattialle mikäli vaihdon haluaa. Vauvan kanssa kun muutama pyyhe meni sotkuun. Iilmastointi oli huoneessamme kehno. Ei olisi riittänyt mikäli lomaa olisi viettänyt keskikesällä. Jos majoittaudut hotellilla pyydä päästä uudemmalle puolelle, lähelle ylempää uima-allasta ja ravintolaa. Odotimme neljän tähden hotellia, saimme kolmen tähden.

Kirjoittanut John_Gioxas

Vacation

An excellent accommodation at an excellent location nearby the center of Chania. Lovely, modern and clean rooms combined with the great hospitality and kindness of the staff until the day we left made our choise even greater. The staff were always there and did their best to satisfy our needs. Fabulous and fresh breakfast with many different tastes. The hotel has also an excellent restaurant. The hotel is a few meters from the seaside and has a very nice beach. Overall great choise and excellent facilities.

Kirjoittanut smeftahi Lontoo, Yhdistynyt kuningaskunta

Good hotel with great staff and relaxed atmosphere

We arrived passed midnight and were swiftly checked in. Luggage was carried to our rooms by porters. We were hungry after a delayed flight, and glad fruits and 2 very boring sandwiches were left in the room for us. Room was clean, bed very comfy...if you like me prefer hard mattress. Bathroom was however very small. I expected and looked forward to a walk in shower, instead there was a tiny bath tub. We later noticed rooms sound insulation was not the best. Often woken up by guests slamming doors and upstairs neighbours constantly moving furnitures passed midnight. Comes the morning, we hit the restaurant for breakfast. Both our boys and us like the variety and freshness of it. Lunch and dinner were good. Greek salads, aubergines, fish, chicken and basically Mediterranean flavours. There was also spaghetti and fries, which I presume were for kids. I found the food, above average, fresh not greasy and enjoyable. Deserts were not as diverse as I am used ti in all inclusives 4 stars, but I must say Baklava was just great. There is from time time a queue at the buffet, and watermelon would run out faster than it was replenished. It might help to have buffet accessible from 2 sides, although I can see that having chefs running through customers with food, may not look good. Staff were very polite, efficient and pleasant. Giannis, who I presume is the restaurant manager or supervisor kept eagle eyes on the restaurant crew and had it running like clock work. All staff, from food & beverage to housekeeping worked relentlessly. General areas were swept from sand and even beach walk and outdoors showers were cleaned up after every evening. Overall a very positive experience and pleasant stay. Are we likely to come back ? a definite 100%.

Kirjoittanut alexanderbN1756AQ

Vacation

I stayed at this hotel for one week. Wordt hotel ive been to. Thet lie about everything. People writing this is a good hotel had probably never travelled in there lige or the have such a crappy house themselvew they believe this is a good hotel. Do not book this hotel. Do not go to grecce if you dont book a tive star hotek. if you are used to travelling. This is max a 3 star hotell. Rooms are like 100 years old bathrooms disguating. You can here all the people in other rooms when they use the toilet. Aircondition is like 50 years old. Whenever some one in another hotelroom close or open there door its like a bomb that goes off. Breakfast is the worst ive ever had. Minimum varieties and non tastes or looks good. Even pool area had that disgusting look over it. They dont have a lugage room to keep you lugage. Hotels in greece are have a such a low standard that you need to book a 5 star to get an normal standard. Everything else is not worth booking.

Kirjoittanut Simon J Surbiton, Yhdistynyt kuningaskunta

EXACTLY WHAT YOU WANT FROM AN ALL-INCLUSIVE HOTEL

A very well managed hotel, staffed by super-friendly folk without exception. The reception staff (and I would single out the manager - can' recall her name) were very very helpful and despite being under pressure, always focused entirely upon our many requests and questions. We mentioned that our safe was not working, it was fixed within 20 mins. Despite the appearnce of the controls, the air conditioning worked very well and the room was always a perfect temperature. The shower was good, with decent pressure and the choice of overhead or handheld. The tv was poor and our remote didn't work. We were not there to watch tv though. The buffet food was perfect and covered every taste. It did become a little repetitive after a week but they added different choices along the way and there really was something for everyone, only a serial complainer would not agree. The waiting staff were superb and looked after us efficiently Manager Giannis runs the restaurant flawlessly and always with a smile. Our first impression was that our rooms were small but actually they were perfect for the 4 of us. We had balconies overlooking the terrace & the beach. The beach was just what you'd want, and was never over-crowded, There was live music 2 nights out of our stay, it was well received by all. The public areas were well looked after, spacious and comfortable. I have just one complaint. The Wifi was not as good as it should be for streaming and downloading stuff. It did work but often dropped out, which was mildly frustrating. That does however not affect my view. The hotel is located about 20-25 mins from Chania which whilst very busy is worth a visit. The buses are super crowded (at least in July) so expect either a wait or to get a taxi (about 16 euro). Platanias is the nearest small town about 10 mins drive away. There are tavernas and shops/supermarkets within a 5 mins walk of the hotel. In summary, this hotel is very good, well located and I would stronlgy recommend it.