Kokemuksia Heliomar -hotellista
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|Pitikö hotellikuvaus paikkansa||
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|Vastasiko hotelli odotuksiasi||
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|Ruoka ja juoma||
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Vahvistettu asiakas: 2020-01-11
Vahvistettu asiakas: 2019-10-26
Lue asiakkaiden kokemuksia ja arvioita Heliomar -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
56% matkustajista suositttelee129 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Hyvällä paikalla siisti huoneistohotelli
Kaksio isolla terassilla. Hyvä keittiö, kahvinkeitin, mikroaaltouuni ja leivänpaahdin kuului varustukseen. Suihku kunnon kokoinen ja sängytkin ihan ookoo. Paljon rappuja mutta myös hissillä pääsi joihinkin huoneisiin. Allasalue siisti ja ravintolassa hyvää ruokaa. Voisin mennä uudestaan.
Great hotel, but charging for WIFI in 2020 is a major down point.
Great hotel! Really cant fault much Clean rooms and pretty spacious, cleaned every other day and change of towels too. Staff are great, as are the cleaners. Pool area can get congested, but never really had a problem. Just the usual towel-bed claimers who didn't show up until late in the day... Madness, why do they do this? Stairs from the centre might be a problem to some people. Noticed many taking rests halfway up the stairs! Heard an old couple referring it to "Thrombosis Hill" 🙄 Safe is €20, with €5 returned, WIFI is €15, which is a bit disappointing in 2020! Free WIFI would have got the hotel 5 stars from me.
Stayed here I would not recommend this place ,you dont get fresh towels every day every second day they throw your towels on a wall where you have to pick up yourself no sheets changed at all the day before we left after our week they decided to clean our apartment. Our toilet was broke and started to leak was waiting two days ,very bad customer service very rude,nothing is free you even have to pay for wifi.awful location loads of steps up to the higher bedrooms and loads of steps down to the shopping mall,the lift closes at 9pm.for what we paided for a week it was a discrase would never stay here again complete joke
In my opinion these apartments are really underrated. We arrived on 21st December at 1.30pm. Our apartment (630) wasn't ready so we popped up to the pool bar for a freshly made pizza and a glass of wine. We were told to go back for our key but didn't need to as the Receptionist brought it up to us. Apartment 630 is a terraced apartment. We couldn't fault the cleaning, bed/towel changing.. we came back to towel animals on a few occasions. The cleaner noticed we had a bottle of champagne and went and got us champagne flutes without being asked. Yes, these apartments are basic. There is no AC or hairdryer..you getvwhat you pay for. Over the Christmas period it got a bit crowded round the pool area. It is high season in GC at this time of year so only to be expected. The pool was never too cold to swim in. You can hire safes from Reception. There is a washing machine and dryer which you can but tokens for. It's a short walk down a small set of steps to the main commercial centre where there's an abundance of bars and restaurants. The new Mogan Mall is very nice and it had a number of free concerts on over the duration of our stay. A 20 minute slow stroll will take you to the beach. To the right you will find the Passarella centre where there are bars and restaurants. To the left is Puerto Base which has a selection of restaurants and a nice cocktail bar. If you keep on walking another 10 minutes from Puerto Base you go into a tunnel which brings you to the Los Olas centre, small but some good restaurants too. There are a few good supermarkets around to buy your provisions. Our favourite is the Spar at Mogan Market.. directly across the road from the new mall. This is our second stay at these apartments and wouldn't hesitate to return.
Great convenient place to stay.
Stayed here from the 3rd of October to the 9th of October 2019 and loved every second of it, so much so we are booked in for 2 weeks from 22nd sept-6th October 2020. We were first drop off on our arrival by coach into Puerto Rico, we was greeted by a friendly security man who swiftly checked us in and gave us our room key and directions, we did get a little lost but that wasn’t a problem, our room was right at the top just below the small pool (lots of stairs and lift access is limited from reception to big pool only). Room was spacious clean the beds were comfortable enough and we had plenty of wardrobe space, kitchen had all the appliances we wanted/needed for a bed and breakfast week away in the sun. Breakfast was stunning, we chose the full cooked breakfast each morning which was freshly made and was lovely, this came with a choice of tea, coffee or orange juice, there was a few other choices, I think an omelette was one choice and a toastie was another, you could pay for other options. The hotel had two pools one large one which is where the restaurant/pool bar was, we didn’t use this one at all but was clean and has plenty of sun beds and umbrellas (would imagine high season this wouldn’t be the case). We used the smaller of the pools which was stunning and extremely quiet, most of the time it was just myself and my husband all day, again plenty of sun beds and umbrellas, this pool is a little gem and because there is no bar would imagine stays pretty quiet. You are just 70 small steps down and of course up from the main shopping centre which has an abundance of shops/bars and restaurants, at night from your room you can here a little noise from the nightlife but it’s not a major problem after all you are on holiday and everyone is there to enjoy themselves and relax (ear plugs would do the trick if your are an early to bed person). There is also a brand new shopping complex which this hotel also over looks, opened late 2019. The hotel does have a small supermarket but we didn’t use this we walked down to the small hyperdino supermarket In the shopping centre for our odd bits and peices. Over all we had a fab time here and can’t wait to return late September. We have stayed in Puerto Rico many times and have stayed at many different hotels but we thoroughly enjoyed our week here. Don’t listen to the bad reviews from the people who take magnifying glasses away with them to pick up the smallest of marks just to give a place a bad name, we would never go back to a hotel we found dirty or unclean.
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