Kokemuksia List -hotellista
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69% matkustajista suositttelee205 arvostelua
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Viimeisimmät 5 arviota
Very nice hotel, great for a week or two
Stayed there with friends in May, the hotel was very quiet. Breakfasts were excellent, staff was helpful. The location of the hotel is perfect, everything is a 10 minutes walk distance. Rooms are spacious and clean, WIFi worked very good. The only flaw for me - none of the pools worked when I stayed there.
My daughter & I stayed here for 4 nights last week. I had booked a sea view room which I was informed by reception was in the newly refurbished part of the hotel. So glad I did as it was a very spacious twin room with seating area, fridge, tv, great bathroom & amazing balcony & views. Really clean & fresh with the room being cleaned everyday, new towels, toiletries etc. The staff were very friendly & helpful, nothing was too much trouble. Breakfast was included in the room rate & was more than plentiful. The selection was vast, definitely something for everyone. We only used the swimming pool once, which was perfect but only because we preferred the beach. Which is right in front of the hotel. Great location, within 2 mins walk you have an array of restaurants to chose from, we particularly liked Matis Bar & Grill. Would recommend this hotel to anyone who wants a relaxing break. Thank you to all the staff!
Hard to recommend
Stayed for four days at the hotel. Had a standard room (old part of the hotel, I think). Will newer go back. They sell themselves as a four star hotel, but this is very far from a four star hotel quality. It looks substantially better at the hotel’s own pictures than it really is. Positives: location, cleanliness, friendly staff at the reception, good breakfast, nice outside (pool, lawn). Negatives: out dated interior, horrible beds, mostly small to very small balconies, stinky bathroom (sewage and mold) = stinky room, water running all over the bathroom floor when showering in the shower cubicle, not enough lifts,not access to all the floors via lifts, the hotel is like a labyrinth.
Perfect location, overpriced hotel
The hotel has a great location - it in the city centre and everything is nearby. Villa list is in the first line on the central beach, which was a little bit overly crowded, but there are great beaches near Sozopol. We had a problem with the parking during our stay. There isn’t a parking in the hotel so they offered us to park our car in a paid parking which is 7-8 minutes away on foot. The breakfast might need some improvements. The choice of the food was limited. The room that we were accommodated in was spacious, the furniture was old fashioned, the air conditioning was really noisy and it wasn’t working properly. In conclusion, I would say that the hotel is overpriced for the amenities we had. But that is the problem in Sozopol in general- you pay higher prices and you get less. The staff was very welcoming and helpful.
Disappointing doesn't fully cover it
Location is excellent, less than 2 minutes from the beach, that is about the only positive All inclusive: shocking They are simply not ready , it is not popular as we were the only one with the ALL inclusive bracelet for 10 days. The restaurant is the only service for the all inclusive, allegedly from 7:30-22:00 with only 16:30-17:30 closing time for cleaning... Reality is they close the doors after service of breakfast,lunch and dinner, making you feel extremely unwelcome and that you are bothering.. All inclusive drinks are : water, fanta/sprite/coke and ' draft beer' that is poured our a plastic bottle and therefore is constantly flat ... What can I say about the food..after day 4 we only had breakfast and even that was repetitive and disappointing On departure day they gave us lunch to take out : 1 boiled egg, 1 whole tomato+1/2 cucumber , 1 apple, 2 sausages and roasted potatoes from the 2 days previous dinner... Perhaps a cold option would be a better option ... all and all I discourage anyone to have more than breakfast at the hotel you will be bitterly disappointed , eating out is cheap enough anyhow Room cleaning and laundry service : I have no words We had an economic room, but didn't understand that meant the size of a prison cell for the balcony , and the windows facing the hotel nail parlour, who often left their ligt on after service, making it impossible to sleep. Allegedly sheets are changed every 4 days, not sure when the count starts..we were there 10 days and our sheets where only changed once, although towels were changed daily, as well as beds made and room cleaned I asked for 5 t-shirts to be washed on Sunday morning and was told they would be ready after 16:00 same day. Sunday 16:00 comes and no shirts, come back the next day after 11:00 , I was charged 10 lev when the charging sheet said 1.5 lev per shirt.. they obviously forgot to change the charging sheet in the room, but I feel they should have honored the one attached to the drop off I pay for the service and when I go back to my room I realised that my laundry had been left in the plastic bag I drop it off in, and just put into a laundry bag...The laundry is still unwashed and smelly after a day in a bag...I go back to reception and have to explain and encourage the clerk to have a whiff, the stuff is dirty and sweaty still.... After some discussion I am told it will be brought back to the laundry lady, they must have forgotten ( ???!!!) I get it back the next day, clean but still damp , I gave up and dried it in the room Staff is not warm to English speakers and got annoyed at our request of water ( all inclusive hey ) Coffee is free only at breakfast in the morning, lobby/pool bar are paid, although the 2 gentlemen there are the only warm and friendly staff I would never return here, and I would have not stayed if it had not been for the location and being unaware of all the rest
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