Apollomatkojen asiakkaiden arvostelut
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7,3 10:stä Perustuu 43 arvioon
Kokonaisuus
 
7,3 / 10
Puhtaus
 
7,8 / 10
Pitikö hotellikuvaus paikkansa
 
7,5 / 10
Vastasiko hotelli odotuksiasi
 
6,9 / 10
Huoneen varustetaso
 
6,9 / 10
Ruoka ja juoma
 
6,2 / 10
Huone/huoneisto
 
7,4 / 10
Palvelu
 
7,2 / 10

Viimeisimmät arviot


8 10:stä

+
Hotelli ja hotellialue siisti. Palvelut lähellä. Hyvä ruoka.
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Pidempi huoneen luovutusaika sovittavissa turhan myöhään. Vasta lähtöpäivänä klo 11, huoneen luovutus klo 12. Menee aamupäivä viimeisenä päivänä odotellessa, varsinkin vastauksen ollessa ei, kuten meillä poikien kanssa. Tämä oli turhauttavaa. Allasbaarin menusta ja syömisen mahdollisuudesta allasalueella ei mainosteta. Olisi hyvä jossain olla ilmoitus. Henkilökunta ei tervehdin, mikä oli outoa. Ehkä noin 2/10 sanoi huomenta tai tervehti.

Vahvistettu asiakas: 2019-08-20


Lue asiakkaiden kokemuksia ja arvioita List -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.


Mitä odottaa

  • 4,5/5 Sijainti
  • 4/5 Nukkuminen
  • 3,5/5 Huoneet
  • 4/5 Palvelu
  • 3,5/5 Hinta-laatusuhde
  • 4/5 Siisteys

69% matkustajista suositttelee

200 arvostelua
Erinomainen
 
51
Erittäin hyvä
 
72
Hyvä
 
40
Ei kovin hyvä
 
22
Huono
 
15

Viimeisimmät 5 arviota

31.8.2021

Kirjoittanut moniifox Sofia, Bulgaria

Perfect location, overpriced hotel

The hotel has a great location - it in the city centre and everything is nearby. Villa list is in the first line on the central beach, which was a little bit overly crowded, but there are great beaches near Sozopol. We had a problem with the parking during our stay. There isn’t a parking in the hotel so they offered us to park our car in a paid parking which is 7-8 minutes away on foot. The breakfast might need some improvements. The choice of the food was limited. The room that we were accommodated in was spacious, the furniture was old fashioned, the air conditioning was really noisy and it wasn’t working properly. In conclusion, I would say that the hotel is overpriced for the amenities we had. But that is the problem in Sozopol in general- you pay higher prices and you get less. The staff was very welcoming and helpful.

 
14.8.2021

Kirjoittanut Pinifini75

Disappointing doesn't fully cover it

Location is excellent, less than 2 minutes from the beach, that is about the only positive All inclusive: shocking They are simply not ready , it is not popular as we were the only one with the ALL inclusive bracelet for 10 days. The restaurant is the only service for the all inclusive, allegedly from 7:30-22:00 with only 16:30-17:30 closing time for cleaning... Reality is they close the doors after service of breakfast,lunch and dinner, making you feel extremely unwelcome and that you are bothering.. All inclusive drinks are : water, fanta/sprite/coke and ' draft beer' that is poured our a plastic bottle and therefore is constantly flat ... What can I say about the food..after day 4 we only had breakfast and even that was repetitive and disappointing On departure day they gave us lunch to take out : 1 boiled egg, 1 whole tomato+1/2 cucumber , 1 apple, 2 sausages and roasted potatoes from the 2 days previous dinner... Perhaps a cold option would be a better option ... all and all I discourage anyone to have more than breakfast at the hotel you will be bitterly disappointed , eating out is cheap enough anyhow Room cleaning and laundry service : I have no words We had an economic room, but didn't understand that meant the size of a prison cell for the balcony , and the windows facing the hotel nail parlour, who often left their ligt on after service, making it impossible to sleep. Allegedly sheets are changed every 4 days, not sure when the count starts..we were there 10 days and our sheets where only changed once, although towels were changed daily, as well as beds made and room cleaned I asked for 5 t-shirts to be washed on Sunday morning and was told they would be ready after 16:00 same day. Sunday 16:00 comes and no shirts, come back the next day after 11:00 , I was charged 10 lev when the charging sheet said 1.5 lev per shirt.. they obviously forgot to change the charging sheet in the room, but I feel they should have honored the one attached to the drop off I pay for the service and when I go back to my room I realised that my laundry had been left in the plastic bag I drop it off in, and just put into a laundry bag...The laundry is still unwashed and smelly after a day in a bag...I go back to reception and have to explain and encourage the clerk to have a whiff, the stuff is dirty and sweaty still.... After some discussion I am told it will be brought back to the laundry lady, they must have forgotten ( ???!!!) I get it back the next day, clean but still damp , I gave up and dried it in the room Staff is not warm to English speakers and got annoyed at our request of water ( all inclusive hey ) Coffee is free only at breakfast in the morning, lobby/pool bar are paid, although the 2 gentlemen there are the only warm and friendly staff I would never return here, and I would have not stayed if it had not been for the location and being unaware of all the rest

 
23.5.2021

Kirjoittanut 540stanimirad

Service and

The rooms of this hotel are outdated. Bed is very hard. The only nice thing is the location and the view to the Old sozopol is terrific.breakfast is okay. This hotel is actually equall to 3 stars hotel, not 4. We asked for a towels to rent, but they were not available. Very disappointed. At the reception they explained us that they are not prepared for the season but open for guests. They started to clean the swimming pool and prepare with chairs and towels later on. This review is to the management of this hotel to improve their services and open the hotel when all is ready, clean and prepared to receive guests.

 
16.8.2020

Kirjoittanut Gatuzo1982 Sofia, Bulgaria

Stunning sea view deluxe!

We have read many reviews on TA - some very pleased, some disappointed and we wanted to try. I guess it's up to the accommodation type you chose. We reserved a deluxe double room with extra bed for my son. The reservation process went smoothly, we had to make a bank transfer to guarantee. I don't know what the standard rooms look like, but the deluxe one, we got was lovely and the balcony ... with a stunning sea view. We booked only a breakfast, which was OK, but also tried the buffet dinner, which we liked. One thing I really don't like is the problem with parking slots in the first day of our stay. The city was crowded and it took time to find place for our car. From this moment on it was our dream holiday and we chose Bulgaria, Sozopol and Villa List again for our next holiday!

 
12.8.2020

Kirjoittanut Marinova R Sofia, Bulgaria

Poor Hotel with below average service

Hotel has very good location near to the beach. Inside, the hotel is old and rusty - it feels like I was on vacation in 1998. The front desk stuff was polite and nice. The reservation lady was totally inflexible and stubborn. There is no parking at all and in peak seasons parking is big challenge in Sozopol, so be careful. Price was OKish for time of the summer. Quality of breakfast was quite poor. I would hardly give 3 starts for this hotel. As for the city, there are plenty of nice restaurants, great bars, service in most of them is exceptional.