Kokemuksia Las Arenas -hotellista
Lue asiakkaiden kokemuksia ja arvioita Las Arenas -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
56% matkustajista suositttelee835 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Olimme hotellissa 4 vrk lokakuun lopulla. - Henkilökunta palveli hyvin. Henkilökunta osasi englantia tyydyttävästi. - Huone perussiisti. Huonesiivous toimi hyvin. Merinäköalahuoneet +. Huoneissa huono äänieristys. - Sijainti hyvä. Ranta ja lentokenttä lähellä. Lentokenttämelu ei häiritsevää. Hyvät bussiyhteydet Palmaan. - Allasalue pieni. Aurinko paistaa altaalle vain iltapäivällä. - All Inclusive: Ruokaa vaihtoehtoja monipuolisesti. Ruuan maku yleensä tyydyttävä tai hirveä. Baaritiskiltä sai juomat nopeasti. Suht laaja juomavalikoima. - Hotellin ja Ca’n Pastilla täynnä Saksalaisia. - Edullinen All Inclusive.
A+++ totally recommended
The rooftop with the swimming pool is the top attraction of this hotel. The view from there is just incredible. The rooms are clean, the beds are super comfortable and every is modern and cozy. Breakfast was really varied and the staff was very nice and polite, not to mention that even the cleaning lady gave us some nice advice about where and how to go and visit the city!
Located 5 minutes from the air port and has s lovely sea view but other than that not great. Stayed for 5 nights the receptionist on arrival was rude and unprofessional asked for holiday tax straight away and the hotel was more concerned about there money then treating there customers with respect. Got to the room and the walls had black marks all over it and the sheets were dirty and marks on the hotel seat. Came to complain the next day and we were offered a complementary dinner but wasn't very nice. On checkout we were told we could use the shower downstairs by the gym but when we got there we got stuck and had to call the hotel which cost a premium fee as we are from the United Kingdom . Your colleagues sent the maintenance man down straight away which we are grateful for however we have a long journey ahead of us and reception refused to give us a room to shower for 20mins since the shower was not able to be used as we got stuck and missed our taxi to the airport. because of the inconvenience. My friend was very upset. It was almost as though the staff did not care and were unwilling to accommodate customers who have paid a premium to stay with you. This is not the standard of a 4/5 star hotel. I have emailed the hotel about this and have had no response back so i will recommend this hotel to anyone else! Kind regards Georgina Vickery
The hotel is an excellent location, five minutes in a taxi from the airport, a 1 minute walk from the beach and ten minutes in a taxi to Palma City Centre. The hotel itself is very clean and we found all the staff to be very friendly and helpful, big shout out to David at the roof top bar who provides an excellent service whilst guests are sunning themselves. The communal bar areas are good and their are plenty of places to sit both inside and outside. Breakfast had lots of choice for all palettes and their are plenty of places to sit and eat. The roof top pool area is fine but very small and their are only 20 or sun loungers available so you need to be in the queue at 10am to get one.. There are other beds to use but these are chargeable for the day, these should be removed and normal sun loungers put in the their place. The pool on the ground floor only has 8 sun loungers and is mostly in shade. Both pools are plunge pools and not swimming pools so are just used to help you cool off. The rooms are very small and all have twins beds. The safe in the room is chargeable at 3 euros a day which again should be free. The bathrooms are fine except for the glass screen between the bathroom and the bedroom which is strange. More and more hotels are doing this and it is just odd. It is fine if you are sharing a room with your partner but if you are with a friend it is just a little odd. My biggest grip about the hotel is the air conditioning, is just isn't powerful enough across the whole hotel and therefore keeping cool and sleeping is really difficult. We stayed in early September when the outside temperature was 30 degrees. It does get hotter than this in Mallorca and therefore something does need to be done. Overall the hotel is fine however there are better choices in the resort for the same price with better facilities.
Our experience was fantastic a wonderful location and hotel
5 mins from airport, amazing location, my daughter and I had a sea view room on the corner with views across the bay and harbour. Lovely clean calm and modern decorated hotel, comfy beds, spotless and fresh laundered every day. Food was good we were half board we arrived late after 10pm and a cold plate of ,meats, cheese etc was waiting for us with bread rolls and fruit. Breakfast had pancakes pastries spanish sausage and bacon fresh fried eggs, evenings veal, fish paella amazing desserts. By far the best feature is the rooftop bar and pool amazing views day and night. We queued for a bed at 9.50 every day it opens 10am and got one of the 20 or so free beds also free chairs and tables, staff were friendly, free luggage room and shower and change rooms and late checkout at midday, Could not fault will return we both loved it slight noise from bins and traffic but to be expected. I am hard to please and cannot understand some reviews. Entertainment on most evenings even roof top dj one night. No noise from other guests when we were there. Hotel will ring taxi for airport 15 euros.
© Trip Advisor