Kokemuksia Lesante Classic Luxury Hotel & Spa -hotellista
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|Pitikö hotellikuvaus paikkansa||
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|Vastasiko hotelli odotuksiasi||
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|Ruoka ja juoma||
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Vahvistettu asiakas: 2019-09-24
Vahvistettu asiakas: 2019-09-03
Lue asiakkaiden kokemuksia ja arvioita Lesante Classic Luxury Hotel & Spa -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
89% matkustajista suositttelee1413 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Good but not great, 4 star at best.
The hotel is pretty dark in the main lobby, this immediately put us off, and that was just walking through the doors. Not 5-star ambience or setting at all Check-in was flawless, taken to our Junior suite to be greeted by a small balcony with a fence only feet away, absolutely no view, so the balcony was a waste. This is NOT advertised anywhere on the hotel website; it is made out that all rooms face onto the pool area and as you would expect for a £3500 one week holiday for two adults and one child. I complained and was advised they would try to fix it; gutted was an understatement. I need to clarify that all the staff were terrific; this was not a staff issue at all. Tasso’s working at the door was an absolute STAR; he was the only 5 star found during our week stay. Now for our second shock: Went for dinner (we were half board) to find out that if you wanted to drink (even essential water, yes water), you had to purchase a bottle at over £4.50. Then the dinner itself was cold every evening we ate at the hotel, so we dinned out some evenings. Breakfast was excellent (4 stars, but not 5 stars), and you had lots of drink options (juice, coffee, tea, sparkling wine, the lot), so why nothing for dinner? Entertainment was inferior, nothing at all on a Wednesday or Thursday (well, unless you want to pay for having a meal in the other hotel restaurant at Greek night on the Thursday), which we did and it was terrible. Very poor entertainment, cheap food (and I love Greek food), it was cold, we had to ask to get served after 45 minutes, and it took them over 35 minutes just to bring our drinks. We left feeling very let down. The evening on the other nights was just as bad, so just went out to local bars most evenings after three nights of hell On Sunday, we were informed that we would get a complimentary upgrade, so we packed all our bags and moved to a superior suit. Some good news after all…. Great room, good views of the pool and NO shower, yes, no shower and you are on holiday, so you need to have a bath, yes really. 2 adults and a 17-year-old daughter. I never complained; by this time, I was done; I just wanted to try to enjoy the rest of our remained few days. On the Thursday we booked a car hire from the hotel for the Sunday, ordered a cabriolet vehicle, and turned up a small Vauxhall moon roof car, not the cabriolet we ordered; I could not believe my eyes, but again just got on with it, another well planned day ruined. To make matters worse, our Jet2 rep was unavailable, left no contact details and never bothered to tell us when our pickup was, tried calling over ten times in the last few days and got nothing, a recorded message telling me to contact my local rep? So, we ended up ordering a private cab back to the airport. The holiday was ok at best, would not return to this hotel, if you are like us like and like to have a well-deserved relaxing holiday well looked after holiday, this is not for you, mainly being classed as a 5-star hotel, more like a good 3 star or basic 4.
Excellence all round
Stopped at this lovely hotel for ten nights ,from the more arrived to the day we left we could find no fault with the amenities,staff and weather. First time for me to Zante but as a rule of thumb never go back. This hotel broke that rule in style. Special mention go to Asimina,and Christos in the restaurant. Nothing was too much trouble for any of the staff. George is to be commended for the smooth operation of all his team. Now already thinking about a return trip in May. Not often for such high praise but it is fully deserved.
We stayed for 2 weeks at Lesante Classic. Good hotel with nice rooms, two beautiful pools but most of all the staff is excellent. Though we didn’t use the buffet for diner, we prefer to go out, the service is great. I would like to mention Lefteris and Menia. They do a great job with a smile everyday!
Best hotel experience ever!
From the first minute at Lesante we felt very welcome. We arrived by 11 and since we had two small children (5 and 1) they prioritized to get a room for us. The pool is splendid, all in the staff are incredible friendly and the food, both buffets and a la cart, was so good. And the dinner buffet was changed every evening. I tried to find info before our stay about the airplanes since the transfer only is approx 20 minutes. It is close and yes you hear the airplanes but there are only a few per day. So this did not bother us at all. We hope we will be able to come back to this fantastic place. Our kids do really want to go back to the best kids garden, pool and mocktails 😍 Thank you for everything. Best wishes from Sweden!
Staying in Lesante Classic Luxury Hotel was one of our best experiences. The staff was extremely professional, helping on every question. Food during lunch or dinner was one of the best in the whole island. People working in the bar made delicious drinks fast, bringing them to a bar, pool or hotel room. Rooms and the rest of the hotel was clean and tidy. All in all, highly recommend to stay in Lesante Classic Hotel.
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