Kokemuksia Palm Beach Rethymnon -hotellista
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93% matkustajista suositttelee223 arvostelua
|Ei kovin hyvä
Viimeisimmät 5 arviota
Great hotel run by wonderful people
Great hotel with excellent hospitality! We stayed for two days, and loved the hotel, the location and the staff. The hotel is family run, and the people running it are so genuinly nice and really care about the guests. We stayed in the Ocean suite which was stunning, with a fantastic outdoor area as well. We will come back for sure!
Fantastic location, warm welcome and friendly
We enjoyed a wonderful weeks stay at this family run hotel. Fantastic location a few steps across a narrow road to the wonderful beach and just a 10 min stroll into the beautiful old town. Watersports, bars, restaurants, shops - This location has something for everyone. Lovely warm and friendly welcome from Anstasia despite us arriving at half past midnight set the trend for the rest of our stay with this lovely warm and friendly family. Natasha even arranged our car hire for us and Anastasia made beautiful cocktails. Our room on the second floor faced the beach and we were delighted to watch the stunning sunset every evening from our balcony. Great sized room equipped with a small but adequate kitchen area (no oven but then we didnt cook), included a full size fridge and the powerful shower was amazing . Our room was cleaned every day and was spotless. Nice and airy restaurant on the ground floor was where we ate breakfast whilst watching the beautiful beach view. Thank you for a wonderful stay.
Dishonest people do not houner reservations
I booked two rooms in January 2022 and paid for them though Booking.com got my confirmations for two rooms. Ten day before we were scheduled to arrive in September they send me an email telling me they cancelled our reservation with no explanation. Went on there website only to see they are charging more for the same rooms. Sent them a email on there website for an explanation no reply. We could not find two rooms at this late date at other hotels for two family so they ruined our holidays and my kids honeymoon. If you think you have a reservation with these people good luck. If someone comes along and offers them more money you get cancelled.
extremely low hygiene, dangerous aircondition for guest’s health
We entered the room and switched on the aircondition. After 3 mins the room smelled really bad (like puke) only to discover in the end that the aircondition unit was never serviced or cleaned.. i reported this to the manager/owner Mr. Vasilis and his reply was :” impossible, everything is great in the room” without even checking..Not to mention that he hung up in me.. In the end a cleaning lady arrived (not an aircon specialist!) to clean the filters (really disgusting state full of mould!).. She could not reach the aircon unit, i had to help her.. After 5’ she came back with the “clean” filters that i had to install back again.. The smell though was there again after operating the unit.. unfortunately i didn’t take any photos of the disgusting filters as i was scared for my own health.. Overall, no help from the manager or the receptionist Natassa and their best reply was that if we don’t like it we can leave.. And of course we left.. No respect for the paying customers and of course, in times of Pandemic hygiene must have been of top priority! I wouldn’t recommend this place to anyone..
Great place for a summer holiday
Great hotel just across the street from the beach and not too far away from the old town. Very friendly and accomodating staff. The restaurant is also gorgeous, you will have breakfast every morning facing the sea with a nice breeze in your hair. The place was spotless, our room was cleaned on a daily basis.
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