Kokemuksia Elba Sunset Mallorca Thalasso Spa -hotellista
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Viimeisimmät 5 arviota
Best hotel in this area
Nicely located hotel in very good shape. Rooms were well-designed and pretty quiet, considering that the area is well-known for parties. Hotel Security is also monitoring the pool area at night. Though the hotel was fully booked, there was enough room on the large sundeck for everyone. The staff was accommodating but seemed pretty exhausted (end of the season?). The food quality at the daily buffet (we booked half board) was very good. Things to improve: - Please clean the pool, room, and sun-deck terrace windows (seems to be a common issue all over Mallorca). - Please think of an alternative to dumping all the remaining food of the buffet every night once the service ends. We saw the staff dumping at least dozens of kilos of prepared food every day.
Overall a very nice stay
Would give the hotel a 4 out of 5 because although the view and the look of the hotel was stunning, there was a few things that I feel could be improved or may be of interest to people looking to book. Firstly, they offer zero room service so beware of this. However, for convenience, there is a small supermarket directly opposite the hotel which was perfect for us if we wanted snacks or to get food when we arrived too late for any dinner at the hotel. Secondly, upon arrival we were given personal beach towels in the room, however after the second day the cleaners took them and didn’t replace them. Again though, other towels are available at the pool upon request. Thirdly, we had a small issue with our room where the door of the shower couldn’t close properly and the sealant of it wasn’t the best, meaning water did start slightly leaking into the bathroom area, so we did have to soak up with a towel. Observations we made from other guests but didn’t affect us: Taxis seem to be quite difficult to get hold of; we noticed numerous couples waiting up to an hour for their taxi to arrive despite booking a certain time. Quite self explanatory from the photos but although this isn’t an adults only hotel, it still feels quite like one; there aren’t many activities for children and only one big pool, as well as it being a quiet and relaxing atmosphere. After reading other reviews before booking, we paid a little extra for a seaview room (although it was more like a side seaview room) and were glad we did as it was really quiet and nowhere near the road. We met some other guests who were having issues with noise so I think it entirely depends on what area of the hotel you stay in. Now all of the nit picky stuff is over with, the very good things we concluded about the hotel and would overall make us want to stay there again: 1. The views: absolutely breathtaking. One of our favourite features of the hotel was a private jump in point to the ocean right at the bottom of the premises. The water was clear and could see plenty of marine life if you wanted to snorkel. Pretty much any facility you use, the Bow restaurant, the gym, the spa etc. you will be met with stunning views of the sea and the quirky La Rodella rock about 300m out at sea. The sunsets were also beautiful. 2. Room overall was really nice. Air conditioning worked perfectly, large and comfortable bed as well as some comfortable lounge chairs on the balcony too. Mini fridge was always chilled which helped us always keep drinks cool in the heat. As I’ve said before, it was also quiet. 3. Breakfast was lovely - laid back atmosphere, particular highlights for us were the pastries and the homemade omelettes. 4. The vibes. We kept commenting throughout the stay at how relaxing we thought the atmosphere was, especially with some quiet music playing at the pool during the day and some live instruments playing at the restaurant in the evening. The Terrace pool area also has its own music playing and was the perfect area to pick up a book and look out to the sea as the infinity style pool allowed nearly panoramic views of the ocean in front of you. Overall we had a really nice stay, and if we came to Mallorca again we would 100% coming here again. P.S. hotel is surrounded by hilly roads - may be difficult to wonder out of the hotel for those with mobility issues.
Perfect for couples
Absolutely stunning views. Beautiful hotel with very friendly staff. Very quiet and chilled atmosphere. Perfect for couples. We booked thinking it was adult only but it's not. Very few children there but all very well behaved. Not much for children to do. No inflatables allowed in pool ect. No cash payments in the hotel bar or restaurant. Card only or add to room. Free air conditioning, free safe, free towels for sunbeds. Lots of sunbeds available. No morning dash to secure a bed. The fancy beds with curtains are €50 for the day with free water and prosecco all day. We had a sea view room. Absolutely beautiful views. The balcony is normal size however, we thought they had the extra large balcony (these are pool view rooms on level 7 only and have sunbeds and umbrella) Breakfast is amazing. Lots of variety. Everything so fresh. We didn't have half board so we didn't try the dinner. The bow restaurant is lovely but very slow service. €42 for taxi from the airport.
Amazing hotel, amazing pool, great food 🥰
Mallorca hotel was amazing, with a great view towards the sea and with an amazing pool and beds. The food was great, the staff was very nice, and I will 100% look after Elba hotels in my future vacations. We saw many hotels in Palmanova, but I honestly think this is one of the best you can pick, if not the best!
Do not recommend
The only good thing about this hotel is the view when you walk in, it’s all downhill after that! Our room wasn’t ready on arrival, when it was we just got given the key and room number - nothing about Wi-Fi/breakfast times/facilities or anything else as they were busy. Our room is terrible, what we have paid for this holiday is diabolical. There is not actual bathroom, it’s a shower cubicle and a toilet cubicle but the mirror and sink are in your bedroom. There is one single wardrobe, no drawers. We have a pile of clothes as a couple for a week. There is a good sized fridge but it’s absolutely useless. There are cockroaches on the balcony so we can’t use it and we are stuck at the back of the hotel - but these are not the worst rooms, some don’t have a balcony at all!!!! The pool area is an instagrammers dream and let me tell you there’s loads of people posing……. The pool is tiny for the number of people here, you can’t actually swim as it’s always full and the beds are very uncomfortable. The music, mainly Ed Sheeran is played on repeat. Breakfast is ok - typical Spanish hotel type. Nothing special or 4 star plus about it. The Bow pool restaurant, well, the food is ok but good luck placing an order and getting what you want. We have been given the wrong drinks order several times, then the bill was wrong and then another time they don’t know what the bill is and had to ask 4 people to bring it. The staff are not interested at all, always distracted and you feel like you put them out by asking them something. You have to buy their drinks, can’t even get a glass of ice for your own water by the pool. Cleaning is hit and miss, we’ve been here 3 days and already had to ring twice for more towels as they didn’t get provided and clean cups as they left us dirty ones. I honestly have stayed in much nicer hotels and with way more pleasant staff for a lot less money and less stars - Lesson learned, read more reviews than I did this time before we book again. I’ll be sharing this with Jet2 as well as feel massively cheated out of a lot of money. This was a well earned treat and rest but the hotel is just appalling. The location is deceptive too - it says palma nova but you are literally next to the magaluf strip. Palma nova is a 20 minute walk or 5 minute taxi ride away. Absolutely do not recommend, avoid at all costs - not worth the money or stress of rude and unhelpful, disinterested staff.
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