Kokemuksia Stella Polaris Oro Blanco -hotellista

Kirjoittanut TeroCo Klaukkala, Suomi

Merinäköala hyvä

Olimme vaimoni kanssa Apollomatkojen äkkilähdöllä. Määritelemätön majoitus. Olimme Oro Blancon viidennessä kerroksessa, merinäköala. Hyvä keittiövarustus. Hyvä siivous. Olimme erittäin tyytyväisiä. Tulemme uudestaan.

Kirjoittanut anthonygR4025HA New Zealand

Very clean, lovely pool

We stayed 10 days and for the most part it was good. The lady on reception is very good, as is the young guy at the pool bar. The cleaning staff are exceptional. Lovely pool and not crowded but I guess that might be different in non-covid times. Lots of signs and notices but nothing to tell you how to work the cooking hob, perhaps that could be added. Our electric went off and unlike another reviewer Derek couldn't have been less helpful. It was dark, there was no offer to come to my assistance or even the offer of a torch do I could see to fix it myself. He did ask if I'd put metal in the microwave though, I hadn't. UK TV stations (itv and bbc1) were not available twice during our stay. Lastly the €30 damage deposit per person is a farce. No one checks the room and you get left with euros that, if you are going straight to the airport, are useless to you.

Kirjoittanut rcaldwell95

Perfect for what we needed

Travelled here for a week with my dad and my 1 year old daughter staying in 2 studios. Could not fault this property at all, had everything needed to travel and stay comfortably with a young child - travel cot provided in the room even though I did bring one. Place was unbelievably clean and rooms big enough to accommodate us. One night my electric did go off in the room but the lovely man on reception Derek came up with me straight away and managed to get it on for the most part, and the engineer had it fixed early the next morning. The only issue I could say was on our first night it did get quite noisy outside - not hotels fault but also not unexpected in such a lively resort as playa de Las Americas. Also didn't have this issue any other evening and I was back quite early most nights with my daughter. Overall, a really really brilliant stay, staff who couldn't do enough for you and were especially great with my daughter, clean, spacious and comfortable, large pool and really reasonable pool / snack bar. For what you pay for, this is excellent and can't be faulted. If you want complete luxury then pay for it! Thanks so much to all staff, we all had a brilliant time and undoubtedly will consider Oro Blanco for our next stay.

Kirjoittanut michaeld390 Stoke-on-Trent, Yhdistynyt kuningaskunta

Needs some tlc

First things first the staff are fantastic and nothing is too much trouble for them. Stopped here a few times before and we love the place but it's desperately in need of some tlc, it's looking a bit run down but big question is what's happened to night security because when we stopped young lads were swimming in the pool in the early hours and slamming the same room door for hours and nothing was done, it used to be very good security at night, won't stop us stopping but wish they could sort the security issue out.

Kirjoittanut LeahH61 Peterborough, Yhdistynyt kuningaskunta

Nice stay

We stayed here from 17th-24th December. The apartments were everything we needed with a 12 week old baby. Pros - nice view, microwave to sterilise bottles, cot was in the room, bath, pool was nice, good location. Cons - bit noisy at night (not the hotels fault, it was places nearby), bed was uncomfortable, floors could do with a good scrub.