Kokemuksia Santorini Palace -hotellista
||8,5 / 10|
||8,9 / 10|
||8,7 / 10|
||8,2 / 10|
|Ruoka ja juoma||
||7,0 / 10|
||8,3 / 10|
|Vastasiko hotelli odotuksiasi||
||8,2 / 10|
|Pitikö hotellikuvaus paikkansa||
||8,2 / 10|
Vahvistettu asiakas: 2019-09-21
Vahvistettu asiakas: 2019-05-18
Vahvistettu asiakas: 2019-05-11
Lue asiakkaiden kokemuksia ja arvioita Santorini Palace -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
50% matkustajista suositttelee701 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
More room for improvement
Pros: The hotel is located in Firostefani in a quiet area and within a 10-min walk to Fira. The room was big and clean and breakfast was satisfactory. The pool area is beautiful though we couldn't swim due to the chilly weather in October. Cons: When asking for something at the front desk, it was answered in 20 minutes or more. I always had to ask for something twice. Since it has happened in 3 different occasions I conclude this is either matter of different mentality and pace, lack of personnel or poor service. On our 3rd night, there was no hot water in the shower. Our call to the reception was answered with something like 'we're sending you someone to check the problem'. This person never showed up. After a long wait we called the front desk again and the answer was 'We thought he had come to you, and that you had already been informed that there was a problem with the hot water in the hotel'. By 10:30pm we could take a shower. Towel hooks are missing in the bathroom. Something small and yet so helpful. Lastly, please note that the hotel charges 3 euro per night as an Accomodation Tax. It would have been nice to be informed of the extra charge in advance and not at check out.
Pros-large room with plenty of room to leave 2 medium suitcases and 2 carryons open, small balcony with nice view of Aegean, clean room. Shower not the best but plenty of hot water and possible to use without soaking the bathroom. Pool was clear but too cold to use in mid October. Walk down to center area wasn’t bad since it was dry. Cons-breakfast and buffet dinner weren’t very good, bed was marginal, bottom sheet didn’t stay tucked in, bed was made with bedspread or uncovered comforter pulled up over the pillow cases, light in gray painted bathroom was not very bright, left bathroom window open for ventilation. Walk up from center area of Fira was fairly steep. Old fashioned key to unlock and lock door (did not lock automatically) and no safety latch. Safe on closet shelf too high to see in unless you are extremely tall. Breakfast juices were similar to tang - orange, cherry and grapefruit, bread and pastries tasted like grocery store packaged products, jellies and honey were all in small packages. They did have a reasonable selection of meats and cheeses, sliced cucumbers and tomatoes.
Beautiful and quite hotel with amazing location. The rooms were very clean with sea view and a balcony. Good breakfast and really strong WIFI. Friendly staff with good provided service. 100% satisfied with our stay.
Convenient to everything
Very nice hotel with excellent staff, very friendly and helpful. Close walk to shops and cafes. My only complaint is that the beds are very uncomfortable but other than that I highly recommend and it situated on top of mountain with gorgeous views.
Excellent location on the edge of Fira and Firastefani so best of two locations whilst out of the crowds that can swamp Fira town from the cruise ships. Staff friendly, good size bedrooms, most it seems with a balcony, very clean in all areas. Lovely pool area with bar and food service available and towels. Breakfast very good with a large variety of options and an outdoor seating area. Few weaknesses, possibly down to the end of season, no bar service except the pool and evening restaurant offering is more cafe like, but with excellent local choices in short walking distance we didn't use this option.
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