Kokemuksia Pilot Beach -hotellista
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|Pitikö hotellikuvaus paikkansa||
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|Vastasiko hotelli odotuksiasi||
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|Ruoka ja juoma||
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Vahvistettu asiakas: 2019-06-01
Lue asiakkaiden kokemuksia ja arvioita Pilot Beach -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
88% matkustajista suositttelee1713 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Pilot hotel er en god kombination af professional personale med en fantastisk placering. Mr Papakakis can be proud of Everything is nice for people at the Pilot, excellent work! .. og keep going on! Vi kommer sikker tilbage.
An oasis of calm with excellent Greek hospitality
From the moment we arrived at the Pilot Beach Resort we felt relaxed. We were greeted very warmly by reception and everything worked like clockwork. We were apprehensive about travelling during the pandemic but everything was so well organised at the resort that we needn't have worried. Nothing is too much trouble and the staff are simply amazing - every single person greets you with a smile The manager is always present and is so helpful and we felt we were in very safe hands which, during these strange times, was an absolute Godsend. The hotel is kept in pristine condition in every area. The hotel has facilities for all ages. There is an amazing children's pool/play area and the beachfront pool has a little paddling pool also. The food is delicious and the portions are more than plentiful. The booking system works very well and can be done via an App on your phone. In regard to the accommodation, the little things are quite often what makes a huge difference and for me a couple of these things were that the towels were proper bath sheets, the shower was double headed and in mint condition, the pool towels were excellent quality and not rationed, the bed was incredibly comfortable, the sheets were crisp cotton - I could go on as there was so much that we enjoyed. We celebrated our 10th Wedding Anniversary whilst there and were gifted fruit and wine to our room which was so special. I can honestly understand why people return year after year as this hotel is very special, as are those that work there. Thank you so much to Georgios and the team for our wine and fruit, our olive oil and an absolutely amazing holiday.
My family and I stayed 2 weeks in Pilot Beach Resort. We were afraid about the Corona situation, but at the same moment we needed holidays. The year was not easy to anyone. The things we liked the most were: The hotel had an app and you could order drinks and snacks directly from your sunbed on the beach. Very relaxing! You had also many others services in the app. The kids could eat on the lunch time for free including drinks. For adults, the buffet costed 10 EUR (half-pension). My kids enjoyed so much the Kids Club. The girls from Kids Club were great, mainly Giulia, Eva and Natalia. In the restaurant the meal was delicious and the staff almost always treated us with great affection and delight (for example, the waitress knew that I liked Cappuccino and when I arrived in the restaurant to have breakfast, she took it to me – it was lovely). The staff were very polite and sometimes made jokes with my kids. It was a very nice atmosphere. My son had birthday there and it was so special to receive a cake and a happy birthday song from the staff. The beach was wonderful. The water was transparent and we could see small fishes around our feet. Also, there was a very high mountain behind the hotel and it was so beautiful to see the see and high mountain together. We felt safe and comfortable there, even with “Corona situation”. At the end, before our transfer came, the manager from hotel talked to us about our time there. We could say, they were happy to have us there and we were happy to have great and relaxing holidays. We really recommend the Pilot Beach Hotel.
Great family retreat
We loved our stay here. The beach and food was great, and the place has nice and calming feeling. Most importantly our kids had fun... happy kids = good vacation :) We felt like all our needs were met and we missed nothing. We also rented a car for daily excursions to the west. Due to COVID19 there were measures like to book your visit to the restaurants , wear masks , the staff wears masks all the time, and we came back all healthy.
The Perfect Escape
I rarely review holidays in Trip Advisor as I feel it has become a forum for complaints/personal complaints which totally invalidates a review in my mind. On this occasion however I feel the need to write a glowing report. The hotel is beautifully appointed an hour and a half from Heraklion airport. We hired a car and enjoyed the scenic journey to resort. The hotel is situated one side of the main coastal road and has a subway to access the beach (this took ten minutes from our room). We had a room 7523 overlooking the main pool area, mountains and also side view to the sea. The rooms were spacious for myself and two teenage girls with a chairbed, generous bathroom, storage area and tea making and fridge Facility area. The room was kept pristine by the cleaners and maintenance came out late evening to replace the balcony light. Nothing was too much problem and all the staff were delightful and helpful. Despite Covid staff delivered a fantastic service wearing face masks in forty degree heat. The Manager took the time to circulate at dinner checking guests were happy and also sent fresh water melon and a bottle of wine to our room. Lovely personal touches that really weren’t necessary but nevertheless were greatly appreciated. There are numerous restaurants. The buffet is plentiful, abound with choices but we favoured the fine dining experience By the beach. Amazing four course meals with great attention to detail and sublime fresh flavours. Breakfast was served in the main restaurant and had every conceivable breakfast variation. Entertainment is laid on but we did not partake preferring to explore local tavernas instead. The beach is beautiful and clean with fine sand and a bit of shingle. Warm crystal clear waters with water sports facilities 5/10 minutes walk away and lifeguards who takes their jobs very seriously make it a perfect spot for families and all. The pool overlooking the beach is also idyllic providing an alternative to seawater.but literally on the beach. To conclude I can not fault the hotel, staff, pools, rooms, food and hospitality. Beautiful location where we explored numerous local villages, lake Kournas, waterfalls at Argyroupoli, Elafonisi and Labos from. If you’re looking for a perfect break look no further. Pilot Beach Hotel has everything and more. Well done to everyone for making it such a success in unprecedented times. I rarely return to hotels but I will be this one!!
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