Kokemuksia Horizon Karon Beach Resort Family Wing -hotellista
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Vahvistettu asiakas: 2019-02-09
Vahvistettu asiakas: 2019-01-19
Lue asiakkaiden kokemuksia ja arvioita Horizon Karon Beach Resort Family Wing -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
82% matkustajista suositttelee1702 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Asiallinen keskitason hotelli, hyvä sijainti.
Vietin Horizonin Club -siivessä (yli 18 -vuotiaille) 2 viikon loman syyskuussa 2018. Hotelli sijaitsee kivasti lähellä Katan keskustaa, joten ravintoloita ja kauppoja on lähellä. Hotellin edessä oleva ranta on Karon Beachin eteläosaa. Horizon sijaitsee korkeahkon mäen päällä ja tuon kiipeäminen ylämäkeen on hieman hikinen homma ja hillitsi halua lähteä rannalle tai muuten vaan kylälle. Korkea mäki tuo hieman mielenrauhaa, jos pelkää tsunamia. Hotelli on hieman kulunut ja pientä remonttia kaivataan etenkin ulkotiloissa. Huone oli kuitenkin hyvässä kunnossa. Club -siiven Privilege Club -loungessa tarjotaan päivisin klo 12-14 välipalaa ja drinkkejä (esim. gin&tonic) ilman lisäveloitusta. Siellä on myös melko iso kirjasto, jossa on paljon suomenkielistäkin luettavaa. Uima-altaat olivat toimivat ja isohkot. Club -siivessä on vain aikuisille oma altaansa. Aamiaisella oli kohtalaisen hyvä ja riittävän laaja valikoima. Hotellin oikea laatuluokitus on mielestäni 3+ tähtiasteikolla.
I have just returned from a great holiday to Phuket. Whilst there, We stayed at the Horizon Karon Beach Resort & Spa. W O W, I mean, the staff were just super friendly, polite, knowledgeable and really, nothing was to big a request to ask of them. My family was there for 10 absolutely beautiful days during which we did a few tours such as: James Bond Island, Elephant Sanctuary, a few trips into Phuket which during the trip it is easy to see how everything just works for them, the people are just so at ease. We also went to the Dino mini-golf, the best one I have ever been to. Prior to this trip, I really wanted to ride an elephant and get a pic up close with a tiger, WELL, with what I learned at the Phuket Green Elephant Sanctuary, never again. If you REALLY want to help animals and end their suffering, P L E A S E say no to an elephant ride, whilst it may seem like fun to us, the way they are treated is nothing short of despicable. The tigers are so drugged up, I mean, how else would you be able to get a wild animal to put it's head in your lap. You can see it in the way they walk and in their eyes, so never again shall I ever have those desires. We sat on our balcony and watched a tropical thunderstorm only to be told by the pool-bar staff, no...no.... only little storm LOL There is a female bar-attendant at the swim up bar, (I am so sorry I do not recall her name), however, she is the absolute bomb. She was funny, witty, quick with our drinks, remembered our names, remembered our drinks, I mean, what more could you really want on holiday. The other two male bar staff were absolutely great as well. I am a safety consultant, so, it blew me away quite a bit to see 5 ppl on one motor bike LOL. The other thing were the power lines dangling on the ground. Works for them though. This resort is on the top of a steep incline, as such, they have a free tuk-tuk, (pronounced: took took) to get you to the lower road and then pick you up again. If you get a chance, you also need to visit the weekend market, it is HUGE. However, be prepared to barter, I love bartering and the locals enjoyed it. However, I did see one couple pay the asking price LOLOL The other place to visit is the Tesco store. Try to imagine the largest shopping complex in Australia, got it?, now triple it. On the positive side, this is such a beautiful country, the Thai are such a beautiful people. Do yourself a favour and visit Thailand and stay at the Horizon Karon Beach Resort & Spa. YOU WILL NOT REGRET IT
Initial reactions were very impressive. Hotel looked great, facilities and grounds were well appointed and staff were helpful and attentive. Great location, small vendors, restaurants and mini marts only a short walk down the hill. We stayed 10 nights where I think 7 would have been plenty. Rooms are a decent size, a little tired and dull in some areas but good value for the price. We could hear a lot of footsteps and noise from the floors above and at times it became annoying, especially when trying to sleep. Towards the last few days of our stay I was left with a bitter taste in my mouth and would never return to this hotel. 90% of the staff were great, unfortunately a certain few were rude especially in and around the restaurant for breakfast and dinner buffets. Was attacked a few times upon leaving the restaurant as to whether I’d signed for meal and drinks, although dinner and breakfast was included in our stay, but happily paid for drinks. We were spoken to quite harshly in front of the children and not one ounce of pleasantry was afforded by these certain few in question. Same can be said at breakfast where head chef whose name I won’t mention, let’s call him Voldemort, was rude and never greeted either myself of my children with any respect. Although witnessing his behaviour with his fellow countrymen there was an instant smile and he couldn’t do enough to help. 3 days before we were due to checkout I received a letter in my room about needing to pay the outstanding bill thus far. Apparently I had reached the limit of my spend and was unable to charge anything more to the room until I’d paid. Not more than 10 mins after I’d read the letter the front desk rang and rang harassing me to come and pay. I went down to sort it out, some charges did not include the 20% discount that we were assured was on ALL purchases on food and drink made at the hotel. The front desk staff became condescending and blunt at this point. They wanted me to pay at least half the outstanding amount then and there. I was shocked at the level of unprofessionalism and was made to feel like I was a criminal that couldn’t pay and was being held to ransom. Needless to say I paid the whole amount and did not spend another cent in the hotel for the next 3 days!! An unfortunate end to what initially was a great stay.
Great location for our family holiday: beautiful setting, loved the pools, service, most helpful to arrange out site seeing, food extensive selection. Great to have access to the free shuttle to get to Patong, dropping you off at their sister hotel. Standard room, a little worn, but clean.
4th Trip and still love it!
This hotel is nice and clean and the amenities are good and the stay is good value. We have a list of criteria that a hotel we stay in must have and the Horizon in Karon Beach meets our expectations. The best thing about this hotel that keeps us coming back is the people. The team there are such caring and friendly people. U-Rai, V-Pin, Nueng, Jam just to name a couple of the huge team there that take care of us each time we visit.
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