Kokemuksia Marriott Resort & Spa Weligama Bay -hotellista
Lue asiakkaiden kokemuksia ja arvioita Marriott Resort & Spa Weligama Bay -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
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Viimeisimmät 5 arviota
Stayed here over the weekend on an offer. Room Well equipped, if you want to work from the room. Large screen TV has screen monitoring as well. The toilet is the best with a view into the room. You can soak in the tub and watch TV at the the same time. Toiletries that are offered free are of very good quality. Restaurant The buffet is excellent with a variety of western, eastern and local options. Fabulous desserts. Very attentive service. Staff The best staff I have come across so far. They always greet the guests and are very helpful. Most important thing for me. WiFi is fast in all areas of the hotel.
Enjoyed our stay ..
Spent a weekend with friends @ Marriot ..I must say their pool bar is exceptional. Manager n team there are very friendly n cater the best cocktails. . Only issue was that ,Rest rooms in the lobby area need to be cleaned n maintained properly.
A Gem in weligama
We made the booking through Ranesh. Reservation process was soo easy. No hassle at all. Before we arrive to the hotel we got a courtesy call also. We felt that the hotel is awaiting for our arrival. One we arrived to the hotel, one person came and welcome us saying "ආයුබෝවන්" He asked us to sanitise our hands. Checked our body temperature as well. We were accompanied to the reception. The front dest people were super friendly. Specially I should mention Thilini and Jayamuthu. Thank you for your nice and cool welcome. Thilini escorted us to the room. They have allocated a 9th floor room for us. Room was specially decorated for our anniversary. Bed decorations, cakes, anniversary cards.... Woww.... This was beyond our expectations. The room was fabulous and I can write pages about the view. Food was awesome. Super friendly F&b staff. Finally when we were checking out they gave us a nice farewell as well. Definitely recommend this wonderful place for anyone who wish to get professional as well as friendly service. Good luck guys ❤️
Worst Customer Service
I made a reservation for two families for the 27th and 28th June and they confirmed the reservation via e mail..By the time we reached there it was 2.30pm and before I called and told a girl over the phone that there will be an half an hour delay and she was not bothered to check the reservation and said its ok..So we reached the hotel and it took 20 min for a front office guy to attend to our reservation.The hotel was fully crowed and we didn't feel safe at all.Once that front office guy took down my details he said that there was no reservation done for that weekend where as I got an e mail confirming my reservation.To see they have booked it for the next weekend..What if this happened to a tourist? We were so upset and kids were starving as we were planing to have our lunch at the hotel..We were annoyed and left the hotel and it screwed up our holiday ..The worst part is up to now not a single apology call was made at least..I will not recommend this hotel to anyone..I wish if anyone from the top management could be contacted after seeing this at least.. Shehani
Great place to relax
Nice place to relax. Great customer service by front office staffs especially Thilini. Kids club was clean and friendly staffs but need more activity for kids. Food was good not great. Nice beach view.
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