Kokemuksia Marriott Resort & Spa Weligama Bay -hotellista
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0% matkustajista suositttelee1229 arvostelua
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Viimeisimmät 5 arviota
Not as expected
A friend and I selected this hotel for a getaway after a stressful month. The reception we received was disappointing. Check-in was smooth but soon after, we realised that the foreigners at the adjacent check-in desk were being offered welcome drinks while we had not been offered either that nor refreshing towels. The initial reaction by staff was not an apology but an offer to get us drinks, which was not the point at all. An apology did come and drinks were sent to our room. The staff member who brought the drinks may not have been briefed as she seemed to be more amused than apologetic. This and a couple of other encounters soured our impression of the hotel, which was a shame because the room was spacious and comfortable and the view is to die for. We did come across some staff members who were extremely helpful and courteous. Some training on attention to maintaining standards would be a good idea. The food is alright - tasty and some effort has been made to add variety in terms of cuisine but nothing stood out.
My wedding was 5 of desember it was very nice day and hotel service was excellent. And mainly Thanks for Food and beverage Director Mr.Suranga & Sameera is Banquet operator. And malmi,Shammas. Thay are help make my wedding day. Thanks again Best hotel and best staff
If you choose to come to Weligama, the Marriott is definitely the nicest hotel. The design is beautiful and modern, all rooms have sea facing views and the staff is exceptionally polite and welcoming. Each person we’ve met and interacted with the past 5 days has been outstanding. The breakfast is really wonderful and has options for all tastes. We’ve been really pleased with the stay for the most part! Things to consider before staying here: - As I lay here writing this at 1030pm, I’m listening to a raving party outside my window of the Marriott Weligama. The hotel facility is absolutely lovely, so I can understand why people may pick this as a party venue, but it’s a bit annoying as a guest to deal with the set up for the event all day and then LOUD music and screaming guests from the 10th floor late into the evening. If you’re coming here for a relaxing holiday and expecting to go to bed early on a weeknight for plans the next day, those plans may be interrupted.
General Manager Elton Hurtis and his staff made our trip unforgettable, we were warmly received by Mr Randual Priyadasun with a tropic drink and the check in went smoothly, our room was on the top floor with a fantastic ocean view (al rooms have ocean view) the rooms are new and with beautiful decoration, the bed really nice and provide a good sleep quality. Big bathroom with freestanding bathtub, big balcony with nice sitting area and great view and sound from the indian ocean. We had room service dinner, prices friendly and rapid service. The breakfast restaurant staff are all great, no one mentioned no one one forgotten. The hotel is situated direct on the fantastic sandy beach and has a great pool are. The Big Fish restaurant served us a fantastic seafood dinner and has an impressing wine menu as well aging we were served as Kings. We can't wait to get back to Marriott Welligama which really make your holiday an unforgettable one! Best Regards Hugo
World Class Service from Banquet Staff
Wow, what a world classy service from Banquet staff of Marriot. I was the event organizer for a company outing. Malmi, SHammas, SHameer from Banquest theme helped us such by providing all what was required with a single excuse to ensure that the customer to have fantastic experience. Janka Barman is amazing. Way to go......
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