Kokemuksia Rodos Palace -hotellista
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||7,1 / 10|
|Pitikö hotellikuvaus paikkansa||
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|Vastasiko hotelli odotuksiasi||
||7,5 / 10|
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|Ruoka ja juoma||
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Vahvistettu asiakas: 2019-10-16
Vahvistettu asiakas: 2019-09-15
Lue asiakkaiden kokemuksia ja arvioita Rodos Palace -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
51% matkustajista suositttelee3227 arvostelua
|Ei kovin hyvä||
Viimeisimmät 5 arviota
Olimme varanneet bungalowin perheellemme. Bungalow oli oikein siisti ja tilava. Ilmastointi oli hyvä. Toisessa makuuhuoneessa oli parisänky ja toisessa 2 yhden hengen sänkyä ja olohuoneeseen olisi saanut vuodesohvasta vielä sängyn kahdelle. Jääkaappina toimi minibaari ja astioita oli niin vähän että ruokailu huoneistossa ei olisi onnistunut. Hotellissa ja sen vieressä vieressä oli useita ravintoloita ja pieniä kauppoja. Bungalowin edessä oli aika iso uima-allas. Aamiainen oli hyvä - ainoa miinus mehut jotka olivat sokerisia. Palvelu oli erinomainen. Suosittelen!
Erittäin hyvä hotelli ja ruokaa oli paljon erilaista ja hyviä jälkiruokia sekä hedelmiäkin löytyi. Pukukoodi illallisella. Kannattaa varata huoneisto omalla uima-altaalla. Vieressä kauppa. Erilaisia kulkupelejä saa vuokrata ihan pihasta sekä bussikin kulkee vierestä Rodoksen kaupunkiin.
Hieno hotelli. Hyvät palvelut.Huoneemme oli todella tilava ja hyvä. Ruuat oli maittavia. Isot ja hyvät allasalueet. Illallisella pukukoodi. Mies pitkät housut yms ja naisille iltapuvut. Suosittelen jos on rahaa mitä käyttää.Vastaa 5 tähden hotellia Suomessa.
Moi, hotellin henkilökunnan palvelualttius erittäin kiitettävää, erityisesti aamiaisella ja vastaanotossa. Allasalueet upeat, tosin aurinkotuolit kaipaisi päivitystä. Viiden tähden hotellissa pitäisi huoneen hintaan sisältyä pullo tai pari vettä.
Poor management. Worst stay ever.
The worst hotel I’ve ever stayed. I couldn’t wait to leave, this is how much my stay was bad. Every day there was something new shockingly bad happening. First of all poor management, there was no interest in helping or listening to us. The owners should really be ashamed, by the amount of bad reviews on social media this hotel have and it’s all truth. Seems to be there’s no even interest in improving things. I was speaking with other guests and they were also disappointed. 1. First of all. I requested a water to a room at 7am, I said I would pay for it and I was told that I can’t get water at this hour. How is it even possible for 5* hotel?? Then I went downstairs myself, took with me 2 empty bottles and filled them up myself at breakfast and asked for additional water from a waiter and I was told I’m over the limit. Sorry what? So I had to go to the shop. 2. Most of staff is exceptionally rude and unprofessional. Clearly lack of training and understanding hospitality business. I’m not surprised. Everything starts with the management. When I saw manager Kiriakos clicking fingers on his staff member I was in shock. It was a front of hotel guests. Evripidis is a nice waiter, at least his putting effort with guest and the only person that smiles. Overall atmosphere is toxic in this restaurant. It was actually funny leaving hotel to eat out in other places and meeting other hotel guests there. Places around hotel much better, people are so nice and food was great. The service was million times better than in our hotel. 3. Breakfast ok, lunch and dinner average. Some days bad like yesterday I couldn’t even find what to eat. Potatoes, then potato salad then veg pittas and boiled chicken. Seriously? Even my dog is treated better. Colour of broccoli is grey. And lots of things being re used over and over and not looking great. And omg “chicken soup” nearly got sick. Not even close to soup. Just boiled skin of chicken and water. Even cheep powder soup would be better than this. Had to order take away some days, thank you David at the reception for helping me. 4. Morning bar team is rude. Only the last 2 days they were bit nicer and probably because of people complaining. Even my father said it’s almost that we owe them something. So rude. But can’t say the same about PM team. Despoina is the sunshine of this hotel. Timos so nice and also great barman. 5. Room keys was a real nightmare. Some days I had to change it more than 5 times a day and it’s not only me. Same happened to my friends and other hotel guests. After I seriously complained some how card start working but still had to put 2/3 times. I never hold the card with my phone together so there’s clearly issue with the door. 6. Life guards. One of them called guest stupid for jumping to the pool and had a fight a front of all guest shouting. The English guy finished fight very quick but had to leave. Very sad watching this. He’s the guest and wanted to enjoy holiday for which he paid with his partner. The other life guard is even worse. I lost my cap and saw him the next day walking with it. I took it back but how dare he taking my cap? You don’t have loss prevention in the hotel? Is this happening all the time? I didn’t felt safe leaving my phone and other things. 7. Big shout out to my favourite Blond hostess. So unprofessional so rude she doesn’t even realise or maybe she does and do it on purpose. Never saying hello or welcome. After telling my dad “hello, hey you, thats not your room number” in a very rude bazar manner. I said excuse me I think you should apologise to my father for talking like this. And she said to me “what’s your problem” in even worse manner. Wow. Like wow. My problem is that I’ve paid for the holiday and being treated exceptionally bad by untrained and unprofessional staff. Shocking. Couldn’t eat that day or next day. Even Went for breakfast to the area where I had to pay extra for sitting outside just to not looking at this lady. 8. Zero entertainment. First entertainment happened on our last day. Blond animator was so nice we even gave her our speaker so she could do Zumba in the pool. Because hotel speaker apparently not working. Only bar one, which music was low. Like wow again. Hotel beside us, 4 star and they had music and entertainment every day like it should be. 9. Also don’t expect to feel as hotel guests of a 5 star. I was sitting near bar, at white tables and asked for tissue and I was told in a rude manner “I don’t have!’. Had to get it myself. I mean even in a small pub you being treated much better than in this hotel. I’m sure management aware of this and not willing to improve things. 10. Thanks to Natalia at the reception. She’s an amazing and professional with all guests. I was watching her the whole stay and she’s an example of what type of staff this hotel needs. She was checking me in and It was a good start of holiday but unfortunately everything went bad day by day. It’s a small things and to be honest if staff was nicer probably I wouldn’t even bother to complain. Staff creates the place and hopefully the owners will wake up. Everything is fixable. I won’t be back for sure but hopefully after me and other guests that had plenty of issues things will finally change. At least ceiling in my room wasn’t falling like in my friends room. Management need to wake up as soon as possible or soon reputation will be even worse.
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