Kokemuksia Nana Golden Beach -hotellista

Apollomatkojen asiakkaiden arvostelut
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Lue asiakkaiden kokemuksia ja arvioita {{CatalogueItem.Name}} -hotellista. Halutessasi voit myös kysyä lisätietoja toiselta asiakkaalta mieltäsi askarruttavista asioista. Voit myös lukea maailman tunnetuimpaan arviointipalvelu TripAdvisoriin kirjoitettuja mielipiteitä hotellista.
9 10:stä Perustuu 37 arvioon
Kokonaisuus
 
9,0 / 10
Puhtaus
 
8,6 / 10
Pitikö hotellikuvaus paikkansa
 
8,5 / 10
Vastasiko hotelli odotuksiasi
 
8,9 / 10
Huoneen varustetaso
 
8,9 / 10
Ruoka ja juoma
 
8,4 / 10
Huone/huoneisto
 
8,4 / 10
Palvelu
 
8,6 / 10

Viimeisimmät arviot


7 10:stä

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Iso puutarha
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Laajennus pääravintolaa tosi ahdasta

Vahvistettu asiakas: 2019-10-14


10 10:stä

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Vahvistettu asiakas: 2019-07-21


8 10:stä

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Hotellialue oli hyvä, huone siisti ja hyvä, uima-altaat ja uimaranta hyvät ja siistit. Muutamassa baarissa oli erittäin hyvät drinkit ollakseen all-inclusive.
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Hotellin palvelutaso oli surkea luokitus huomioiden. Töykeää ja huonoa palvelua tai kokonaan palvelun puutosta. Hotellissa oli sääntöjä joita kukaan ei noudata tai valvo. Ruoka oli kyllä tavallaan ok, mutta ottaen huomioon Kreetan yleisesti erinomaisen ruokatason ruoka oli pettymys. Päädyimme käymään illallisilla lähikylien tavernoissa all-inclusivesta huolimatta.

Vahvistettu asiakas: 2019-07-14


9 10:stä

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Hieno, siisti alue, paljon tekemistä, iltaohjelmaa. Vaikka esitteissä lukee, että all inclusive on käytettävissä lähtöpäivänä klo 12 asti, oli se käytettävissä lähtöhetkeen saakka! Huone toki piti luovuttaa, mutta hotellilla oli erilliset suihkutilat ja pukuhuoneet myöhemmin lähteviä varten. Rauhallinen huone bungalowissa lähellä allasta. Viihdymme erinomaisesti!
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Vahvistettu asiakas: 2019-07-14


9 10:stä

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Runsas valikoima ruokia, kaikille sopi jotakin. A´la carte ravintolat oli hyvä plussa. Monta allasta teki sen että tuli vaihtelua ja oma ranta hieno + urheilu mahdollisuudet. Iltaohjelma vaihteleva ja monipuolinen. Siivous 10+ Hotellilta löytyi kaikki tarvittava!
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Vahvistettu asiakas: 2019-06-16


10 10:stä

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Rauhallinen, loistavat altaat sekä erityisesti lapsiperheille ranta sekä lasten oma allasalue ja muilla altailla lasten pikku altaat. Ystävällinen ha avulias sekä lapset huomioonottava henkilökunta.
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Vahvistettu asiakas: 2019-06-02


9 10:stä

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Monipuoliset ravintolapalvelut hyviä, a la carte paikat, snack baarit. Paljon aktiviteettimahdollisuuksia lapsille.
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Aktiviteettioppaat olivat huonoja, puitteet heillä parempiin suorituksiin olisi ollut täysin. Iltaesitykset voisi alkaa hieman aiemmin esim klo 21?

Vahvistettu asiakas: 2019-05-20


Lue asiakkaiden kokemuksia ja arvioita Nana Golden Beach -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.


Mitä odottaa

  • 5/5 Sijainti
  • 5/5 Nukkuminen
  • 5/5 Huoneet
  • 5/5 Palvelu
  • 4,5/5 Hinta-laatusuhde
  • 5/5 Siisteys

88% matkustajista suositttelee

363 arvostelua
Erinomainen
 
313
Erittäin hyvä
 
29
Hyvä
 
21
Ei kovin hyvä
 
0
Huono
 
0

Viimeisimmät 5 arviota

27.9.2021

Kirjoittanut Katerina G

Best experience

It was an unforgettable experience. Our room was very clean and the food was delicious. Also the staff was friendly and we had the best hospitality. When you visit the hotel don’t forget to visit Anemos bar and Nami restaurant ( you will not regret it) Sure we will visit it again!

 
26.9.2021

Kirjoittanut Buster1953

Not 5 Star

From entering the hotel it was not the best experience,no welcome and the process of checking everyone in was unnecessarily long. Once we eventually checked in we then had to wait a long time for a buggy to take us and our luggage to our room. There was only one buggy running and there were quite a few of us needing transport to our rooms . The room was very modern and bright. We had a pool view with terrace although we could not see the pool due to the height of the foliage outside the terrace. The hotel is well laid out with a number of pools each has bar and snack menu. Sadly the food was very disappointing we ate in the main restaurant and found the food very bland. There didn’t seem to be any theme to the food offered. I think we may have been spoilt by other all inclusive hotels in the past as this one was a real disappointment. Some of the Buffett food containers were often empty as no one appeared to be refreshing these.The food was occasionally not hot and was lacking in flavour. I personally feel the restaurant is not big enough for the number of guests and they could use more staff. The standard of cleaning in the room was average , sometimes we received fresh towels sometimes not. Our mini bar was never refilled even with water. The room has a kettle but our room was only given one coffee sachet and one milk and that was on our last day. We supplied ourselves with supplies from the pool bar. The evening bar service is a joke, most evenings in the main bar you had to queue for at least 15 -30 minutes to get served. Entertainment is very poor I would expect there to be entertainment every night but this is not the case at this hotel. There were 2 nights in the main bar when the music was reasonable. On the Saturday the music was so bad people were leaving in droves. The only plus was you could get a drink without the queue. There are numerous bars on the complex but not all of them are open in the evening which puts pressure on those that are open. We did try to book for some of the alacarte restaurants but they were all fully booked so I cannot comment on any of these. One plus is WiFi is free throughout the hotel. We were looking forward to this holiday as it’s our first since Covid but sadly this hotel was a disappointment.

 
26.9.2021

Kirjoittanut Travel P Dubai

Clean modern lacking the service shine

Positive Clean new modern Plenty of space around pools Nice sea rock sunbathing areas Good size bedrooms powerful showers again modern clean A la carte restaurants food quality good Negative a No areas to walk to bars etc all a short cab ride away. Buffet style breakfast and restaurants little bland canteen style lacked the touch to call it anything more. Staff very matter of fact lacked empathy and customer centric approach

 
26.9.2021

Kirjoittanut Denise101891 Lontoo, Yhdistynyt kuningaskunta

Beautiful Hotel

Lovely hotel perfect location can not fault the rooms, cleanliness superb, rooms cleaned and towels changed daily. COVID rules are followed perfectly. Food of a high standard. Staff all friendly. The only fault I could find is the TV channels. there were only news channels in English which is rather depressing a few English films late at night, owing to the amount of UK guests I think that could be improved. At some points during our stay the food was not re filled quickly enough pots staying empty for some time. I would agree that the queue for drinks took way to long but under the circumstances we are in due to COVID I am sure in future this will be better. Al La Carte Restaurants were all very good. The gym was perfect. Overall this is a lovely hotel and I am sure they will look at reviews and take note from them. We will be coming back to Nana Golden Beach for sure.

 
26.9.2021

Kirjoittanut benjE3460TI

Not 5 star

This hotel has such potential. The rooms are beautiful, the refurbishment is great but they have got the staffing and small things completely wrong. 1) queuing over 30 mins to get a drink in the afternoons and evenings as there is only one staff member at the pool bar and two at the main bar. The staff work hard but need much more support. 2) the ‘fine dining’ dinners - the food great, the service is like faulty towers. Two staff to serve, welcome and clean a whole restaurant. They look tired and overwhelmed. If you don’t have the staff, don’t attempt to open every restaurant or stagger the opening times. The buffet restaurants have loads of staff and the dining restaurants two. Placement of staff and giving the current staff support is separately needed. I wanted to love this hotel, and I do in many ways, but it needs to improve to be considered a 5 star or even a 4 star.