Kokemuksia Mitsis Laguna Resort & Spa -hotellista

Apollomatkojen asiakkaiden arvostelut
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9,1 10:stä Perustuu 8 arvioon
Kokonaisuus
 
9,1 / 10
Puhtaus
 
8,5 / 10
Pitikö hotellikuvaus paikkansa
 
9,1 / 10
Vastasiko hotelli odotuksiasi
 
9,0 / 10
Huoneen varustetaso
 
8,8 / 10
Ruoka ja juoma
 
9,0 / 10
Huone/huoneisto
 
8,0 / 10
Palvelu
 
9,3 / 10

Viimeisimmät arviot


10 10:stä

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Erittäin hyvä palvelu. Parempaa ruokaa en ole nähnyt missään hotellissa, varsinkin A la carte-ravintolat ensiluokkaisia. Erittäin hyvätasoinen All Inclusive, johon kuului käytännössä kaikki. Ei rajoituksia esim. mitkä juomat kuuluu AI-pakettiin ja myös tuontialkoholit sisältyivät. Täysi palvelu uima-altaalle. Todella hyvät aurinkotuolit. Hotellilla kauppa, jossa hyvä valikoima. Plussien lista on pitkä. Vaikea uskoa, että Kreetalta voisi löytyä tätä parempi hotelli!
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Kuntosali puuttuu, hotellilta löytyy vain pieni kuntoiluhuone. Sängyissä ei ole kunnollisia peittoja.

Vahvistettu asiakas: 2019-05-20


Lue asiakkaiden kokemuksia ja arvioita Mitsis Laguna Resort & Spa -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.


Mitä odottaa

  • 4,5/5 Nukkuminen
  • 4/5 Sijainti
  • 4,5/5 Huoneet
  • 4,5/5 Palvelu
  • 4,5/5 Hinta-laatusuhde
  • 4,5/5 Siisteys

84% matkustajista suositttelee

3275 arvostelua
Erinomainen
 
2222
Erittäin hyvä
 
672
Hyvä
 
265
Ei kovin hyvä
 
71
Huono
 
45

Viimeisimmät 5 arviota

24.11.2019

Kirjoittanut Elina P

Maybe the best hotel in Crete <3

Tässä hotellissa on erinomainen palvelu! Erittäin hyvätasoinen All Inclusive ja todella hyvät ruuat, varsinkin A la Carte-ravintolat. Ei rajoituksia esim. mitkä juomat kuuluu AI-pakettiin ja myös tuontialkoholit sisältyivät. Hyvät pehmeät aurinkotuolit. Hotellilla on kauppa, jossa hyvä valikoima. Tähän hotelliin palaamme varmasti :) Ainoat negatiiviset asiat oli, että hotellilla ei ole kuntosalia (vain pieni ja huonosti varusteltu kuntoiluhuone) eikä sängyissä ei ole kunnollisia peittoja.

 
27.7.2018

Kirjoittanut S_Suomi_ Tampere, Suomi

Mukava kokemus

+ Hotelli on siisti ja avulias henkilökunta. Ruoka on hyvä ja maukas. Shampanja-baari ja baarin tyontekija Kristiina:). 5 a`la carte ravintolaa, arhaat: sushi, italialainen, kreikalainen, asialainen. Hyvät aurinkotuolit uima-altalla ja rannalla. --MUTTA ranta on huono, eikä vastannut odotuksia... Animaatio-tiimin ohjelma on ollut hyvin suppea ja toistanut päivästä toiseen Ihmetyttää turhaa jonotuksia pääravintolan ja ruoan hakeminen.Pääravintolassa ruoan hakupisteet kaipaa parannnusta. Aktivisempi animaatio-tiimi. Sijainti on ok.

 
19.6.2021

Kirjoittanut ChloeG1063

The best resort I have been to in Europe!

Hard to know where to start to talk about this amazing hotel. With all the uncertainty around covid this was quite a last minute decision but it couldn't have been better. Of all the hotels in Europe I have travelled to this by far exceeded them all with the extra touches and the attitude of the staff. Arrival We got a private taxi to the hotel and on arrival to reception we were brought cold towels to pat our faces down with which was a brilliant touch. Check in was super fast and efficient. We were escorted to our room in a golf buggy and on arrival in our room there was a plate of Greek pastries and fruit. Room The room we had (sea view bungalow room 506) was absolutely beautiful. Such a boutique looking room. Mini bar restocked every day with wine, soft drinks and water. Tea and coffee facilities in the room. A spacious balcony. Turndown service. Couldn't fault a single thing in the rooms. Hotel grounds The hotel itself was absolutely immaculate and the endless work done by the grounds staff really shows as it is kept beautiful with all the plants and trees and the cleaners work so hard to keep the entire hotel spotless. They were constantly making little improvements and doing work to keep the hotel in tip top shape. Restaurants The buffet was lovely for breakfast lunch and dinner. Georgios (sous maitre) who was sometimes at the buffet and sometimes at the a la cartes always greeted us with a smile and a chat and made us feel so welcome. Breakfast was the same every day but that's to be expected but lunch and dinners varied and there was some exceptional food. We also had brunch at the Asian which was divine. Tried all a la carte restaurants and whilst they were all amazing the best by far was the Italian. The food was so rich and so delicious we went 3 times! You always get welcome food on your tables (and shots!) in all the a la cartes and all the servers in there can't do enough for you. The creperie was absolutely divine and we had farrrrr too many crepes here. Sweet and savoury you could ask for just about anything and they were amazing. Not to mention the selection of around 10 flavours of carte dor ice creams available here and a whole section of amazing looking desserts. Safe to say we were frequent visitors of the creperie and Ice cream bar! Bars The laguna pool bar (main pool) offered a complete variety of drinks and the bartenders were more than happy to make any cocktail or drink you requested if they could. They were always so welcoming and never failed to serve with a smile and a conversation. The day Bar was equally lovely and similar comments can be said. Aggeliki often served us here and would go out of her way to make sure we were having the best time. The night bar is where we spent our early evenings before dinner and due to with it being quiet from covid we actually had the whole bar to ourselves every night. Giorgos absolutely made the best cocktails in laguna. He made us absolutely anything we would ask for and they were all divine. We also tried the champagne and sushi bar and wow the cocktails in there were absolutely divine, with the bartender making us a special cocktail based on what we liked to drink. Not forgetting the tray of chocolates you get served with your drinks! Waiter service They have waiter service around the pool and on the beach plus in all the other bars. You could spend all day on the beach not getting yourself a single drink because of how attentive they are. Not to mention being brought watermelon twice a day as a refreshment. If you got up to get a drink in any of the bars they would get you to sit straight back down because they wanted to come serve you themselves. They truly want to give you the 5 star experience. Shops We visited both the jewellery store and the Motus clothing store in the hotel and both were brilliant. In the clothing store she went above and beyond to help us find a gift for our friend. Sabina in the jewellery store had us jewellery custom made based on our requirements and couldn't have done more to try to help us get something perfect. In neither of the shops were the staff in any way pushy to buy anything. The mini mart is also great for snacks, games, swimming cossies etc. Entertainment There were three acts on rotation through the week in the evenings. Xenia was by far our favourite. She has a stunning voice and the way she interacted with everyone in the crowd made it so much more fun. We didn't go to the amphitheatre for the mini disco or the main shows but could see from the boards that there were a variety of shows being put on. Overall this hotel was absolutely all we could have asked for and more and it's the first place I've visited that I would say with 100 percent confidence I would come back to.

 
16.6.2021

Kirjoittanut trevorPards Luton, Yhdistynyt kuningaskunta

Superb relaxing holiday

From the moment we arrived the whole experience was superb, quality service from everyone, nothing was too much for any of the team, the fantastic al-a-carte dining experiences with recommendations from the wonderful attentive team was above and beyond expectations. along with the venue itself. Comfy sunbeds & plenty of them, a choice of where to top up your tan with the various pools to visit. Great entertainment and chilled bars to visit in the evenings for the champagne and sushi lovers all included. if you miss breakfast a delightful brunch was available. I am usually difficult to please & especially given the current challenging circumstances we felt completley safe and relaxed the whole time. We will go back and I would thoroughly recommend to others who enjoy quality & service you will enjoy.

 
12.6.2021

Kirjoittanut Passenger23856534886 Westbury, Yhdistynyt kuningaskunta

The Fisher’s (honeymoon) from the uk❤️

Me and my new husband visited this beautiful hotel in Crete, where the staff were friendly helpful professional and by the end of our stay felt just like extra family members! truly an amazing experience and we would love to go back🙏 I recommend this hotel.❤️