Apollomatkojen asiakkaiden arvostelut
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Lue asiakkaiden kokemuksia ja arvioita {{CatalogueItem.Name}} -hotellista. Halutessasi voit myös kysyä lisätietoja toiselta asiakkaalta mieltäsi askarruttavista asioista. Voit myös lukea maailman tunnetuimpaan arviointipalvelu TripAdvisoriin kirjoitettuja mielipiteitä hotellista.
7,5 10:stä Perustuu 80 arvioon
Kokonaisuus
 
7,5 / 10
Puhtaus
 
8,2 / 10
Pitikö hotellikuvaus paikkansa
 
6,9 / 10
Vastasiko hotelli odotuksiasi
 
7,1 / 10
Huoneen varustetaso
 
7,7 / 10
Ruoka ja juoma
 
7,1 / 10
Huone/huoneisto
 
7,2 / 10
Palvelu
 
7,3 / 10

Viimeisimmät arviot


9 10:stä

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Siisti, hieno näkymä parvekkeelta
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Vahvistettu asiakas: 2022-03-13


8 10:stä

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Suuri allasalue
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Huone kulunut jo, vaikka suht äskettäin uusittu. Suihku vuotaa ja vessan lattian ollessa märkä, vettä kulkeutuu myös huoneeseen eikä vesi tee hyvää puulle. Nurkista kannattaisi muutenkin pitää parempaa huolta.

Vahvistettu asiakas: 2022-01-23


8 10:stä

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Allasosasto oli suojaisalla sisäpihalla
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Huone oli ovella yhdistetty viereiseen huoneeseen, kuuluvuus naapuri huoneeseen on korjattava. Jopa WC ssä pissaamisäänet kuuluivat toisen WC:n puolelle.

Vahvistettu asiakas: 2022-01-02


7 10:stä

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petivaatteet olivat huonot ja huone tosi kylmä.

Vahvistettu asiakas: 2021-12-26


8 10:stä

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Siivous ei tyydyttänyt. Hiekkaa lattialla. Kahteen viikkoon ei käytettyjä juomalaseja vaihdettu. Laskutilaa liian vähän ja vaatekomerossa olisi saanut olla enemmän vaateripustimet.

Vahvistettu asiakas: 2021-12-05


9 10:stä

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Ruoka
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Meidän huoneessa haisi vahvasti home, etenkin vessassa.

Vahvistettu asiakas: 2021-12-05


9 10:stä

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Vahvistettu asiakas: 2021-11-21


8 10:stä

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Hieno merinäköala, hyvä ilmastointi. Ammattimainen, asiakasta huomioiva siivous.
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Ruokatila äänekäs, rauhaton. Voimakas meteli kipoista. Ei päässyt ulos aamupalalle tai lounaalle.

Vahvistettu asiakas: 2021-10-17


Lue asiakkaiden kokemuksia ja arvioita Gala -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.


Mitä odottaa

  • 4/5 Sijainti
  • 4/5 Nukkuminen
  • 4/5 Huoneet
  • 4/5 Palvelu
  • 3,5/5 Hinta-laatusuhde
  • 4/5 Siisteys

67% matkustajista suositttelee

3189 arvostelua
Erinomainen
 
1107
Erittäin hyvä
 
1081
Hyvä
 
562
Ei kovin hyvä
 
241
Huono
 
198

Viimeisimmät 5 arviota

17.8.2022

Kirjoittanut W4380BSmarks

Exceptional holiday

We had a 10 day break at this wonderful hotel. The food the drink the hotel and the area was an absolute treat. The staff were absolutely amazing very helpful and very hard working especially Manuel who could not do enough for you Thank you guys

 
15.8.2022

Kirjoittanut 172amarjits

Wow!

Hotel Gala did exceed my expectations, all staff were friendly and always working hard to serve us, Manual from the buffet restaurant tended to all our needs & always smiling and made us feel welcome. All staff was great and hotel was kept very clean. My kids were sad on the last day before heading off to the airport. We enjoyed all our inclusive drinks & food. Beach was only 5 minutes walk away. We all enjoyed ourselves… well done to Hotel Gala!

 
15.8.2022

Kirjoittanut Q3341PBclaireh

Nice hotel

We stayed here for 2 weeks all inclusive in july 2022. Please be aware all inclusive doesn't exactly mean all inclusive. For example bottled water, lollies etc were not included In the all inclusive package and would be charged to your room. This is the first all inclusive holiday we have been on where this was the case. Check in was very quick, friendly reception staff. Our room was nice and clean, bedding and towels were changed daily, air con worked fine. We didnt pay for the safe instead we locked valuables in the suitcase. The fridge in our room was locked, my parents were in a room 2 doors away from us and theirs was open, i went to reception to ask them unlock it as we wanted to buy bottles of water from the local shop to put inside. I was told i had to pay €30 for this service and for it to be filled up I explained how i only wanted access to the fridge and for it not to be filled, i was told this wasnt an option, i stood my ground and explained how my parents was open and he then sent someone later that day to unlock it. The buffet restaurant was great, plenty of food to chose from, but do try get in there in the evening for when it opens, some nights we struggled to get a table for 6 not to mention cutlery. The pool bar was good for snacks too during the day time. The pool area itself was clean, plenty of sunbeds but we did get up early to reserve them. Pool towels were not included (which we didnt know) so we had to go out and buy them, or pay €2 a day to hire them Entertainment was ok, some nights were better than others but I'd recommend going out at night into the town for a change of scenery. We visited the local beach just across the road which wasn't great,the sand was black and there were always people hassling you, offering drinks, food, massages etc. They try to ignore the word NO sometimes so we had to be firm. One day we went for a walk, and we found a much nicer beach which was called playa del camison, its roughly 20 minute walk. The sand is much nicer so I'd recommend a visit. We booked a taxi via the hotel to this beach one day and it was just over €7, but returning was €3 Again you do get people tho hassling you to buy things off them so if you don't want it just be firm. As others have mentioned the queues for the bars are very long. This Is because most days there are only 2 staff behind the bar and unfortunately they serve in their own time, they were very laid back and if they wanted to stop have and have a conversation half way through serving you they would. One night there was a queue of 15 people waiting, 3 staff behind the bar and one member of staff decided to not serve and start to move glasses around the bar, filling up the straw pots, trying to do anything other than serve. I feel the bar staff do let the hotel down. Most people were ordering more drinks so they didn't have to queue again. All in all, we had a lovely stay at Hotel gala.

 
10.8.2022

Kirjoittanut Evans_Garry Coventry, Yhdistynyt kuningaskunta

lots to be positive about beyond the bar queues!!

As party of adults of varying age and needs, the Hotel Gala met all of our requirements. Rooms - clean, modern and well equipped...note some rooms overlooking the street may be subject to a bit of early hours noise - but nothing that gave us cause for complaint. There have been various quibbles about air con. We found ours to be pretty good as long as you leave it running whilst the room is vacated - not very eco friendly, but needs must. Food - The usual AI fayre, buffet style, with a mixture of hot, cold, healthy, not so heathy options. There is always going to be some degree of repetition over a period of two weeks, but there was always something tasty available, and we all felt the food was as good as any previous AI hotel we've stayed at. The drinks system in the restuatrant is a bit of a faff , as they are catering for both AI and half board guest, so its waiter service for all drinks. This is one area the hotel probably needs to focus on improving. Pool - Two decent sized pools, plenty of sunbeds and loungers available. As a large group we tended to get up early to secure beds together, but a smaller party would easily be able to throw down towels for 8.30 -9.30am without too much drama. Entertainment - The usual collection of round-robin acts inflicting varying degrees of pain on your ears . If you want to see a west end muscial star, or penn and telller level magic shows..forget it. As others have alluded to, the bar queues were sometimes irritatingly long, i suspect the protracted process of recordinhg each and every drink ordered on the till system is the root of this issue - Gala, you need to re-think how you manage AI non-AI guests in the same bars. location. We picked this hotel specifically to accomodate our young adults requirement to be able to fall out of the hotel into a club and vice versa - it hit the breif for this, if you fancy exploring beyond the hotel, once the detritus of each evenings revellry has been swept away (which is no mean feat), the area 100 yards from the hotel provides a pleasnt walk and options to follow a beach path stretching for a couple of miles in either direction. if you get bored of the hotel food, this also offers some great dining options...and some not so great ones (golden arches ect). Would i stay here again - yes, if my breif was as per this trip, definately. final word goes to the hotel staff, who in our experience were friendly, courteous, hard working to a fault and a credit to the hotel.

 
10.8.2022

Kirjoittanut 717bobbyf

Wouldn't return

Let me start with the good, So beautiful hotel with friendly staff, lovely greenary and a great animation team. The entertainment great suited all very enjoyable. Friendly chefs at the area where they cook in front of you eg omelette, meat, meats cooked lovely. Rooms cleaned daily and cleaning staff friendly in corridors always say good morning etc.... the bad ..... The ques are like nothing I have ever experienced at ANY all inclusive, one day in the blistering heat with not shade offered at all my husband stood for almost 25 minutes for water he was given a small cup of warm water !. The indoor bar of an evening completely ruined our evenings, we qued a couple of nights for so long we gave up and started to just purchase drinks from across the road as did plenty of other "all inclusive" guests. We witnessed a girl passing out at the out door bar, and where told of another and I can believe it. We complained and our only response was this is all inclusive. Not at all is this all inclusive it is limited, poor set up and all I can take from it is a controlled plan to scrape some finances back after the pandemic otherwise its just in humane. The food very basic lots of repetitive and only two nights there was different foods eg, mexican, Chinese. The bedsheets where not changed in the two weeks we where there although made not one fresh change 😩. After filling in a complaints form on day 3 we are still yet to receive any acknowledgement. If you have children it's a nice hotel, but cannot just let them go to the bar like in any other all inclusive for a cup of juice or an ice cream because of the queuing in the sun. Also you will be offered drugs on that road of the hotel plenty of times during your stay, not the hotels fault by any means but be aware. To conclude I do not feel this hotel was value for money we certainly don't feel like we got the best from our all inclusive! I hope the hotel takes note as every other cositor we spoke to had the same views stating they had to eat out and drink out an awful lot.