Kokemuksia Lopesan Villa Del Conde Resort & Thalasso -hotellista

Kirjoittanut tuulikkin2018

Kaikin puolin loistava loma

Hotelli tarjosi loistavat puitteet onnistuneelle lomalle. Alue oli ennestään tuttu, mutta tässä hotellissa olimme ensi kertaa. Huone oli hyvä ja tilava, kylpyhuone erinomainen, valaistus myös todella hyvä. Allasalue oli omaa luokkaansa, kun ei tarvinnut varata aurinkopaikkoja, vaan tilaa löytyi aina. Tunnelma altaalla ja puutarhassa oli rauhallinen ja miellyttävä. Sekä aamiainen että illallinen olivat monipuoliset, valinnanvaraa löytyi myös kala-kasvissyöjälle.

Kirjoittanut 58juhanis Turku, Suomi

Hyvä hotelli

Vietimme kahden viikon loman hotellissa. Hotellin vahvuus on sen ystävällinen ja palvelunhaluinen henkilökunta ja viihtyisä hotellialue. Suuri hotellikompleksi koostuu kymmenestä, tyyliltään erilaisesta rakennuksesta. Koko alue on rakennettu kanarialaisen kylän muotoon kirkkoineen, aukioineen, puistomaisilla alueiden jne . Alueella on useita erityylisiä uima-altaita ja runsaasti aurinkotuoleja ja -varjoja varmasti jokaiselle. Altaiden vesi on todella lämmintä. Alueella on myös useita ravintoloita. Kaikenkaikkiaan hotellilla on hienot puitteet lomanvietolle. Muutamia vinkkejä kuitenkin tänne lomaansa suunnitteleville. Johtuen alueen monimuotoisuudesta, kannattaa kertoa hotellille toiveensa huoneesta ja ennenkaikkea sen sijainnista. Itse huoneet ovat samanlaisia ja tasoisia kaikissa rakennuksissa. Suurin ero on parvekkeiden/terassien osalta. Joissain huoneissa esim. päärakennuksessa ei ole minkäänlaista parveketta, vaan pelkästään avattava tavallinen ikkuna. Halutessaan parveketta/terassia, tiettyä näköalaa, sijaintia altaisiin nähden tai rauhallisuutta tulee se kertoa etukäteen. Päärakennuksessa on Disco/esiintymislava jossa on äänekästä ohjelmaa joka ilta puoleenyöhön. Erikoista on myös viiden tähden hotellille, että huoneen turvalokero ja wifi-yhteys ovat maksullisia. Muiden palvelujen kuten ruoka ja juoma eivät hinnaltaan paljoa poikkea Kanarian yleisestä hintatasosta. Kaikenkaikkiaan suositeltava hotelli Melonerasin alueella

Kirjoittanut Platty2017 Vecindario, Spain

FOOD WAS THE BIGGEST LET DOWN

The entrance of this hotel has the WOW. Our check in by DORA was so smooth and she made it so easy. What a pleasant lady. Our room was OK but not as modern as we had hoped. But very very clean so that made us happy. The 3 things that let this hotel down was the the FOOD , RESTAURANT, AND ONLY 1 BAR OPEN on the night due to COVID. The food was in my opinion one of the worst I’ve seen, I’m a vegetarian and the only soup was goulash with pieces of meat in or fish soup with bits in.....I was upset.....I then went to get pasta and the chef just pointed at what was pre made and he would not make any fresh. Also considering Covid the restaurant had no order or organisation so everyone was bumping into you....it was not good......the crackers for the dessert were soft overall the buffet and restaurant was a huge letdown. Then on the night only 1 bar open so everyone was then in one space and due to Covid this is not good so we sat in an area with a drink that was shut....so we then felt safe but I was upset as on the web it did not say that these bars are all closed. Overall not happy and we would not return.

Kirjoittanut michaelmW7007ZP Lund, Ruotsi

Failed expectations

The SPA that is beautifully marketed on all their sales channels lured us to choose this hotel. The SPA is by the way closed because of COVID. The gym is closed too. And since that information is somewhere in the fineprints on booking.com they will refuse you any refunds or other compensation. The food is average. The heated pool is not heated. There is no entertainment. And there is generally nothing to do at this so called 5 star hotel. Don’t come here. It’s not worth the money you will spend.

Kirjoittanut Purehorizon Syston, Yhdistynyt kuningaskunta

Nice Hotel & Grand Reception

Stunning reception and entrance. All staff consistently followed high levels of hygiene standards as we stayed during the COVID situation. There were numerous pools to use and the sun beds were plentiful and disinfected through out the day. This was not the hotel that we had originally booked as a result of COVID and whilst it is rated as a five star it came with a level of impersonality and lack of attention when in the restaurant. On a number of occasions we had to wait circa ten minutes to get tea/coffee for breakfast and the food was regularly either overcooked or cold. Christmas Day at the hotel was disappointing, whilst decorations were up it was very understated with very limited celebrations and acknowledgement of the day and the evening buffet choices did not offer any sign of any traditional Christmas food options. The room was a standard double and whilst it came with a walk in closet the room it’s self was dark and dull with no view; we were advised that this was the quality of the room that we had been assigned by our tour operator. We believe that we lost something in the standard of the room that we had been assigned as a result of the transfer against other hotel facilities that should have been open but weren’t due to COVID. Overall a nice hotel and we are truly grateful for being able to spend seven days away with the Villa del Conde placing a focus on ensuring guests were safe but the hotel 🏨 is not for us.