Kokemuksia Kumara Serenoa by Lopesan Hotels -hotellista
Lue asiakkaiden kokemuksia ja arvioita Kumara Serenoa by Lopesan Hotels -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
72% matkustajista suositttelee207 arvostelua
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Viimeisimmät 5 arviota
Absolutely amazing! Nothing was ever too much for anyone! The hotel is gorgeous and unbelievably clean! It is such a relaxing atmosphere! The evening food choices were sometimes limited but there was always something for everyone! The all inclusive drinks had great choice and the cocktails were great! The cleaners came in your room everyday which was great! Everything is a taxi ride away but very cheap taxis! Looking to return for 3 weeks next year we loved it that much
Great mini-break stay.
Wonderful hotel. The food is fantastic and they’ve got all of the covid measures in place to make you feel safe. My only criticism is that it’s slightly detached from other areas - the dunes, although only a stones throw away, can’t be accessed directly and are a 45 minute walk away.
Just an average hotel
It's just an average hotel. Location isn't great as you can't go anywhere without a car. Stuff is kind and rooms are new and modern. I booked trough their homepage where on the pictures you can see a coffee machine. Sadly there isn't any coffee machine in the room. Safe in the room you also have to pay extra. Not sure what is the catch here on the Canary Islands to pay extra for the safe in the room. It's also pretty awkward as you can just take the whole safe out of the closed. It's not mounted or fixed into the furniture. What also surprised me that they don't give any complimentary water in the room. For a 4star hotel they could give some better shampoo, body lotion... and not like a "hostel style" mounted bottles on the walls. Restaurant... food is good, I must say that. But... coffee is awful. They have coffee machines but they don't use real coffee beans but only somekind of a powder so the coffee doesn't taste good at all.
Amazing hotel and holiday
When we arrived there was a mix up with us being half board when we had actually paid for all inclusive, receptionist sorted the problem straight away and was really helpful, We stayed here from 13th to 20th sept 2021, this hotel is amazing super clean, staff are so friendly and helpful and cant do enough to make u feel welcome, it was my fiancee birthday 16th and the hotel put a lovely note and wine in the room for when we got back it was such a nice thought, the room we stayed in was a really good size and bed was so comfy, they cleaned it every day to a high standard, food is ok. were fussy so there wasnt much for us to eat, staff in the dining area make u feel so welcome and i couldnt fault them the whole stay, we werent getting picked up til late so they let us pay an extra charge to stay longer which was good for us, we cant wait to come back and stay again would recommend anyone to stay here xx
Secluded relaxed hotel with great food and friendly staff. All inclusive is not so good indicated.
We haved stayed at this hotel between 12-19 sept. Are you looking For a relaxed, quite small hotel (Aka bungalow, resort feeling) with Good Food are you at The right place. Not The typical hotel at this coast. This hotel has +- 170 hotel rooms, quite small For in The region. It lays between playa des ingles en melenoras, this hotel is tucked between from this 2 great Holiday destinations. Not close to the bustling life there. It is close to dunas des maspalomas But You must entering this dunes at play la des ingles or melenoras. For The bustling life You have take a taxi or have a car, Not Really close For walking. Bus stop is 10min walking Away. The hotel is a non smoking hotel, You must smoking at The parking. We have a all inclusive also, But The all inclusive is Not so “all inclusive “ at all. Local drinks are inclusive between 11am en 11pm. And The all inclusive is Not Good indicated You must scan a qr code And Every thing with 0 euro is all inclusive but not everthing is on the drinkcard. Water whats a basic thing at Every hotel because tapwater is not comsumable For drinking. Water Is Not inclusive between 11pm And 11am. A bottle ( glass of plastic) of water in The room are a basic thing When tapwater is Not comsumable. When You taking pills For your health And You have No water at The room, You cant take Your pills. The staff at this hotel is friendly all times especially in the restaurant and bar. In a general overview it is a great hotel, relaxed, secluded quite small hotel with great food (not a great assortiment but all the serve is good) but the all inclusive is not so good indicated ( water is a basic for me). And yes I will maybe come back at this hotel.
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