Kokemuksia H10 Estepona Palace -hotellista
Lue asiakkaiden kokemuksia ja arvioita H10 Estepona Palace -hotellista. Kokemukset ja arviot ovat maailman tunnetuimman arviointipalvelun TripAdvisorin keräämiä ja siten Apollomatkoista riippumattomia.
73% matkustajista suositttelee2250 arvostelua
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Viimeisimmät 5 arviota
Kolme yötä täällä
Kaunis, hobittimainen. Hiukan hutera äänieristys, naapurin suihkuhetki kuuluu hyvin. Parkkimahdollisuudet satunnaisia, rattiin paras taskuparkkeeraja. Aamiainen ihan huippu! Helmikuussa lämmintä ja väljääkin, kaksi jalkapallojoukkuetta aamiaisella, hyvin mahduttiin.
Kaunis hotelli hyvällä paikalla
Minä, vaimoni ja neljävuotias tyttäremme asuimme täällä viikon verran puolihoidolla. Näköala merelle ja rannalle hotellin vastaanotosta ja privilege-huoneestamme oli vaikuttava. Henkilökunta oli huippuavuliasta ja ihanaa. Ruoka oli erinomaista. Meillä on aiemmin ollut ongelmia ruoan kanssa noutopöytätyyppisissä hotelleissa Egyptissä ja Turkissa, mutta ruoan laatu ja valikoima olivat erinomaiset. Suosittelen tätä hotellia lämpimästi. Ainut huono puoli oli juomien hinta, gintonic ja Jack Daniels kokisella plus lapsen maito maksavat 18 euroa! Kymmenen minuutin kävelymatkan päässä Estepona Marinassa on pari hyvää ravintolaa ja erityisesti intialainen ja tapas-ravintola ovat erinomaisia.
Another Wonderful Stay
Have just returned from a week in this lovely hotel. We had a comfortable room, large terrace overlooking the sea towards Gibraltar, Morocco and the Atlas mountains. The things that sets this hotel apart from other hotels are the location and most importantly, the Staff. Everyone without exception, are polite, accommodating and go the extra mile to make your holiday the best it can possibly be. We have just booked a return trip for March and cannot wait.
Certainly not a 4*
Arrived for a short break to this hotel. Impressions from booking and the website were that this would be an absolutely fantastic stay however we were significantly incorrect. On first impressions the general area felt quite dirty, carpets stained and required hoovering. Reception for check-in was quick and staff friendly. The room was a sea view and was a good size. Later that evening issues started. The first issue was that upon pulling the sheets back the bed had grit and sand inside them, housekeeping were called and sheets changed. We experienced major issues with the shower and for 4 days experienced consistent problems with extreme hot and extreme cold fluctuating temperatures. Over the 4 days engineers were requested 4 times and on no occasion was it fixed despite them attending. Despite requesting room changes these were not offered. Eventually on the 4th occasion a room swap was arranged with only 2 nights remaining and was equally in a state of disrepair (although shower worked) door key lock was broken, bathroom door would not close and tap sprayed everywhere. Engineering request slip was placed on the door and this kept being put back in the room with no repairs until the check out day when it was finally accepted. Food in restaurant of poor quality. Food frequently raw. Hot desserts were the same every day advertised as pancakes in vanilla sauce but actually is slices of bread with custard poured on top! Food was frequently empty especially after the Czech Republic football teams. Lunch service at pool side restaurant tried however equally disappointing with fries served raw. We tried the spa area €50 for 2 which was equally to be in a dirty state with surfaces unclean and pool floor full of sand and grit. Extremely unusual spa with mandated swimming hats, on arrival you have to choose between a robe or towel (not allowed both) and complimentary flip flops incur a €4 charge. Signage in the changing rooms clearly states slippers, robes and towels will be found in lockers unfortunately this was not the case with rationing in place. The spa area had many cockroaches when reported to the spa member of staff she advised it is normal for cockroaches in spas and was surprised we had only seen 4 as normally more. She removed her footwear and proceed to hit them with her shoe to kill them before putting her shoe back on to walk around the pool area. Outdoor pool area very nice and clean, lovely heated outdoor pool. Staff in general friendly and kind. Formal complaint to follow, would not recommend. Far below the standard expected from the H10 Brand.
First rate food and service!
On a great value Saga holiday and this is the best hotel I've ever stayed in. I have only ever written one review before and I've only been here a few days but the staff are exceptional! Always attentive but not intrusive. The most comfortable bed and pillow. I'm on all inclusive and I'm so glad because the food is wonderful. Very fresh and very varied. There is show cooking at every meal. The pool bar with plenty of tables and sun beds has table service and is sheltered so always sunny and warm. My room is on a corner with panoramic views to Gibraltar. I asked for a quiet room as I live on a retirement complex and it may be even quieter here. There is plenty of entertainment for every taste yet it's easy to avoid if you prefer. I've asked for a quote for 6 weeks next year. Private beach too so with everyone traipsing in sand it's a wonder how they keep it all so clean.
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