Kokemuksia Delfini -hotellista

Kirjoittanut johnsonSN Pariisi, Ranska

Terrible experience

It is one of my worst experiences. I have traveled to many countries of the world and I have been to many hotels but I would not have recommended staying at the Dolphin Hotel to anyone. I was a few days ago at Hotel Delfini, I had booked a week stay, but I stayed only 2 days. Prices and hotel photos were different from those posted on booking. The rooms were very small, uncomfortable and with very old equipment. Breakfast was included in the price, but it was a very poor breakfast, only 2 eggs and a few sausages, there was very little choice. Very idiotic was the fact that I had to pay for sun beds and they were not included in the price of the hotel. The hotel owners stood at the reception and were very arrogant. When I asked him why it is not the same room I have seen in booking, in a harsh language they told me if you want to stay, or leave. They even kept all the money I had paid for a week's stay, despite the fact that I only stayed 2 days. The room where I stayed was not clean, I found some ants under the bed and the cleaner during the two days I stayed never came.

Kirjoittanut albartash Kiev, Ukraina

A good hotel with a potential to grow

We stayed at the hotel in Deluxe room for 3 nights. In general, this hotel is very nice among other different options in Saranda: a cleanup service worked unexpectedly well, breakfast (and the personal who serves it) was 5*. There were only two minuses. First one was the size of the room: I think Deluxe should be a little larger. Second one is major and important: reception was not quite polite (when we asked about refilling the soap dispenser, a manager spoke to us rudely without any hint of trying to solve everything silently, and finally the conflict was partially reduced by another receptionist, but it didn’t fix their reputation in my eyes). I think this hotel should pay more attention to the clients‘ needs. I wish I’d recommend this place, but for now I can’t: it still has some vital points to fix.

Kirjoittanut Eduar M

The Best hotel

Is the best hotel in saranda with a delicious work and everything is perfect view food servis and all of these together make it a paradise Place to spend the holidays in amazing view when you can enjoy the sun’s sunset 🌅

Kirjoittanut 426zachariasm Malmö, Ruotsi

Worst Hotel experience to this day

Wonderful city. Horrible hotel. Bad service, bad breakfast and ants in our room. I wouldn't recommend this to anyone. We were going to stay 14 days but left for another hotel after 7 days. Will be going back to Albania but to another hotel

Kirjoittanut swenezz Tukholma, Ruotsi

Cozy hotel - recommend to upgrade to sea view

Great located cozy little hotel with own beach and closely located to the central past of Sarandë. If you are stay at hotel Delfini I would recommend you to upgrade to a seaside room, great and lovely scenic view. Much better than non seaside room. Pros. -One of the best central hotels in regards to disturbance from nearby beach clubs and nightclubs. During the weekday we where not affected by the music from the nearby beach clubs and nightclubs, however on the Friday and Saturday evening the music from grand hotels beach club did disturb us. - Great location, close to the central parts of Sarandë and has own beach. - Has own beach and cozy outdoor seating area. - Average (non-continental) breakfast. - Friendly, accommodating and helpful staff. Cons. - Small bathrooms. - Small showers, I’m 193 cm and could barely fit in the shower. - Outdated interior (if you are not staying in the suits). - We noticed the cleaners did just refold and hang up our towels instead of changing them. Otherwise general cleaning, mostly tiding up and making the bed. - The mattress for the sun chairs in not included and their is no beach towels