Kokemuksia Diamma Resort -hotellista

Kirjoittanut miroslav12 Praha, Tšekin tasavalta

Good value for money

From tue orevious reviews we were quite anxious. However, the reality is so that the rooms very nice, big and very clean with a fridge - we had a family room comprised in fact of 2 bedrooms, both around 15-25 m2.Room service was changing towels daily. You only have to bring your own shower gel and a spare table in the room would be helpful. Food was delicious and very tasteful, as well as plenty. Also the staff at the all inclisive bar was friendly. Beach was very nice and clean with perfect sunbeds free of charge (belonging to the hotel). One point minus is for the lack of decent wine at the bar and spare furniiture in the rooms (chairs and a table). Plus sometimes a loud music but that is something one should count with at the resort of this kind.

Kirjoittanut SofiaA05

Absolutely HORRIBLE!

The service in the hotel is ABSOLUTELY HORRIBLE! Please, stay away from this place! The personnel are extremely rude and disrespectful, rooms are not cleaned, there is no beach service or pool service even for all-inclusive guests. No beach bar, the pool bar is for money. No towels, nothing. And they are claiming money for everything, even though you are an all-inclusive guest . They treat you like you are crimunals here! The hotel is demanding a 1000 euros penalty from me for "being rude to the personnel", while actually they almost drove me to a heart attack by their extremely rude behavior. To any question you ask them you are getting "I don't care" and "it's not my problem" as an answer. Totally outstandingly dangerous place to be.

Kirjoittanut Nadica M

One of the dirtiest hotels we've visited!

Our experience at this hotel was almost entirely unpleasant. Except for a good location (beachfront) and solid breakfast, everything was disastrous. The room was really dirty (toilet sprayed with pee, shower leaking and dirty, no soap or toilet paper). We reported this immediately. The staff is as unpleasant as it gets. They said they'd fix it, but it remained dirty. We even found some garbage under the bed. Wi-Fi works well in rooms only. We paid for a room with sea view, but were placed in a room on ground level with another building in front if it. There are probably no rooms with view considering that the resort has small house-like buildings with 2 floors only. I don't know why they offer it. The staff was uninterested and unprofessional. Reception staff didn't want to go get change so we had to come back later. Restaurant staff said that we should go elsewhere for lunch since they don't have time for us. Bar staff didn't want to call their coctail person because we only needed two cocktails. We ended up eating and drinking in nearby hotels during our stay.

Kirjoittanut yllb2015 Prizren, Kosovo

Slowmotion

We stopped for a lunch only.Bad and very slow service in restaurant.Waitters just look at you and dont care at all. Had to wait 1 hour 30 min for spaghetti. 15 min to find the waitter to pay.ruined my weekend.

Kirjoittanut trim2212 Tirana, Albania

The worst service

U need to wait at least 1 hour for the service and the quality is very average. There are other restaurants around with better service and prices are not reasonable at all. I do not recommend at all this place for noone